Customer Service Representative

Airgas

  • San Diego, CA
  • Permanent
  • Full-time
  • 1 day ago
R10074866 Customer Service Representative (Open)Location: San Diego, CA - Filling industrialHow will you CONTRIBUTE and GROW?At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Airgas is Hiring for a Customer Service Representative position in San Diego, CA!We are looking for you!
  • Target Hourly Range: $20 - $23 (DOE)
  • Shift: 8am - 5pm, Monday - Friday (in office)
  • Ability to handle a high call volume with excellent customer service
Recruiter: Gina Kim / / (424) 241-2293The Customer Service Representative is responsible for providing exceptional customer service in internal and external customer base. This person will process orders for industrial, medical, specialty gases, welding equipment, power and hand tools and other products and supplies received by mail, telephone or personally from customers or associates. The Customer Service Rep will also be responsible to provide assistance and answers customer’s questions concerning locations, price, and use of merchandise.
  • Provide a superior level of service/support to customers and sales force
  • Handle busy incoming telephone orders and answer customer inquires
  • Establish and maintain strong working relationships with internal and external customers
  • Provide efficient and accurate processing of customer orders; edit orders received for accurate pricing and codes
  • Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies
Are you a MATCH?Required Qualifications:
  • A minimum of 2 years of related customer service and/or inside sales related role
​Preferred Qualifications:
  • High School Diploma / GED required. Associates Degree or higher is preferred.
  • Prior experience with SAP preferred
  • Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent
  • Working knowledge of Microsoft office skills (Windows, Outlook, PowerPoint, Excel)
  • Be personable, professional, responsive, knowledgeable, and bring value to the Customer’s business
  • Exercise strong communication skills both verbal and written
  • Team oriented with a continuous improvement outlook
  • Ability to multi-task and handle multiple priorities in a timely and efficient manner, and meet appropriate deadlines
  • Ability to work independently and use sound judgment to resolve both routine and non- routine issues
  • Attention to detail
BenefitsWe care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.Your DIFFERENCES enhance our PERFORMANCEAt Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.About AirgasAirgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.Equal Employment Opportunity InformationWe are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

Airgas