Customer Service Representative

ABC Imaging

  • Boston, MA
  • Permanent
  • Full-time
  • 9 days ago
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.Job DescriptionWe are currently seeking a Customer Service Representative who can become an integral member of the team.DUTIES AND RESPONSIBILITIES:- Routinely check for incoming jobs from email, incoming bin, and over the counter.
-Accurately codes customer tickets in accordance with company prescribed guidelines
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.

ABC Imaging