Calling all Customer Service Reps - Port St Lucie FL

VITUS Search Group

  • Port Saint Lucie, FL
  • Permanent
  • Full-time
  • 9 hours ago
Calling all Customer Service Reps in the Port St Lucie FLVitus Search Group is working with a government operation in the Port St Lucie FLALERT - Positions can be REMOTE! - But candidates must live in the Port St Lucie FL but can work from homeVitus Search Group recently placed a Customer Service Manager - Remote and she has asked us to help with this large expansion!The positions pay $52K and 3 weeks of vacation in the 1st year being offeredKey Responsibilities:Customer Service Support:Provide prompt and courteous assistance to service members, veterans, and their families via phone, email, or chat.Assist with inquiries related to benefits, records, ID verification, service documentation, and other military-related needs.Ensure professional and empathetic communication, especially with sensitive issues.Data Entry & Records Management:Accurately input, verify, and maintain military personnel data in databases (e.g., DEERS, DFAS, VA systems, or internal records).Manage electronic documents including service records, claims, correspondence, and case files.Perform quality checks to ensure data accuracy and completeness.Administrative Support:Prepare reports, forms, letters, and spreadsheets as needed.Schedule virtual meetings or appointments and manage calendars.Support compliance with military standards and data security protocols.Come join a wonderful group
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VITUS Search Group