Part Time Member Service Rep (Teller)
Jolt Credit Union
- Bay City, MI
- Permanent
- Part-time
Dependent Care Flexible Spending Account
Employee Assistance Program
Employee Wellness Program with Quarterly Bonus Incentives
Training, Growth Opportunities, and a Supportive Team Culture
Paid Time OffAbout the RoleAs a Part-Time Member Service Rep, you'll be the face of Jolt for our members - greeting them with a smile, helping them navigate financial transactions, and recommending products that improve their financial well-being.You'll work between 24-28 hours a week, including some Saturdays from 8:30am-12:30pm. This role is perfect for someone who loves connecting with people and delivering top-notch service in a fast-paced environment.Key Responsibilities
- Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
- Credit union product promotion and recommendations
- Verifying cash in drawer at beginning and end of day
- Processing deposits, loan payments, VISA payments, and other types of payments
- Disbursing account withdrawals and cashing checks
- Process other teller transactions relative to accounts, credit cards, loans, etc.
- Issuing Cashier's checks
- Cashing U.S. Savings Bonds
- Responding to member inquiries (interest rates, account balances, etc.)
- Assisting with balancing branch, vault, ATM, etc.
- Protecting the credit union from fraud
- Prior experience in customer service is a must (cash handling, teller, or sales experience a bonus!)
- Strong communication skills, both verbal and written
- High attention to detail and a knack for accuracy
- Confidence, patience, and a positive attitude
- Ability to occasionally lift up to 50 lbs and stay on your feet during shifts
- A passion for helping others and being part of a team
Energetic
Motivated
Empathetic
Committed to community serviceIf that sounds like you, you'll feel right at home here.Incentives & GrowthWe believe great service deserves to be rewarded. You'll have opportunities to earn referral-based incentives, and we support your growth every step of the way through continuous, in-house education and opportunities to level up in your role with increased pay.Job Posted by ApplicantPro