ServiceNow Architect - Hybrid

ACT Consulting

  • Chandler, AZ
  • $150,000-180,000 per year
  • Permanent
  • Full-time
  • 28 days ago
ACT Consulting has an immediate need for ServiceNow Architect - Hybrid with our direct client.ACT Consulting is a leader in the staffing industry providing candidates on a national basis for contract to hire and direct hire engagements while maintaining the highest regard for people, integrity, and customer satisfaction. Our clients are comprised mostly of Fortune 1000 companies primarily in the areas of Information Technology, Engineering, Professional, Accounting, and Finance.Please take a moment to review the job description. If this is something you are interested in please send a copy of your resume to jerald@act-info.com or contact me directly at 203-717-2344.
  • Job Title: ACTSG008344 - ServiceNow Architect - Hybrid
  • Location: Chandler, AZ
  • Duration: Full-Time
  • Experience: 5+ years experience in ServiceNow architecture, including at least 3 years in a lead/architect role
  • Pay Rate/Salary: $150,000 - $180,000
Description:
  • Our client, a global leader in enterprise IT services, is seeking a skilled ServiceNow Architect to lead strategic design and implementation initiatives across their ServiceNow platform.
  • This is an exceptional opportunity to make a significant impact within a fast-paced, innovative environment.
Key Responsibilities
  • Architect & Lead: Own the end-to-end architecture of ServiceNow solutions, including ITSM, ITOM, ITBM, HRSD, ITAM, and CMDB modules.
  • Strategic Planning: Define roadmap and architectural vision in collaboration with business and technical stakeholders.
  • Integration Design: Lead integrations with platforms such as Active Directory, SAP, and cloud systems (AWS, Azure, Salesforce).
  • Platform Optimization: Improve scalability, performance, and usability across the ServiceNow ecosystem.
  • Governance & Security: Ensure system integrity, compliance, and security through proper access controls and governance.
  • Client Engagement: Act as a trusted advisor on ServiceNow best practices and process automation.
  • Team Leadership: Mentor and support development teams, driving best-in-class development standards.
  • Documentation & Enhancements: Produce technical documentation and lead upgrades/feature rollouts aligned with latest ServiceNow releases.
Required Qualifications
  • 5+ years experience in ServiceNow architecture, including at least 3 years in a lead/architect role
  • Deep platform expertise in ITSM, ITOM, CMDB, HRSD, and CSDM alignment
  • Integration proficiency using REST/SOAP APIs, OAuth2, MID Server, and scripting (JavaScript, Glide API)
  • Hands-on knowledge of Flow Designer, Predictive Intelligence, Virtual Agent, and update set deployment processes
  • Certifications preferred: CSA, CAD, CTA
  • Strong ITIL knowledge (Incident, Problem, Change, and Configuration Management)
  • Leadership & Communication: Proven experience working with cross-functional teams and executive stakeholders
Preferred Experience:
  • ServiceNow modules: ITOM, HAM/SAM, CSM, CRM
  • Experience with DevOps, CI/CD pipelines, and automation tools
  • Cloud platform integration experience (e.g., AWS, Azure)

ACT Consulting