Associate Director Community Partnerships - Remote in FL

UnitedHealth Group

  • Maitland, FL
  • $110,200-188,800 per year
  • Permanent
  • Full-time
  • 1 day ago
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.Associate Director of Community Partnerships, reporting to the COO, this position is responsible for three critical programs of the contract.Prioritizing Community Partnerships to Improve Outcomes (CPIO) requires the establishment and maintenance of partnerships with community-based organizations (CBOs) focused on creating opportunities to assist members experiencing barriers or challenges in over-coming health related social needs (HRSN) such as housing instability, food insecurities, unemployment, academic and vocational training support, etc. Examples of CBOs include public or private, non-governmental, for-profit or non-profit organizations with demonstrated effectiveness in Florida.Efforts of this work focus on 6 priority areas, Improving Birth Outcomes, Improving Resiliency and Mental Health of Children and Adolescents, Improving Chronic Disease Management, Improving Economic Self-Sufficiency, Serious Mental Illness and HIV/AIDS.Functions of the CPIO work include:
  • Develop a community-based strategy that aligns to Florida's Agency for Health Care Administration goals.
  • The development and maintenance of an adequate network of CBOs in each region, with on-site visits expected throughout the course of the partnership with the CBO
  • Oversight and plan-wide coordination of an agency approved assessment tool
  • Development of policies and procedures for referring members to CBOs
  • Collaboration with the CBOs on quality improvement initiatives to address HRSNs
  • Lead a plan-wide committee, required by NCQA Accreditation on the CPIOs
  • Manage all budgetary functions, in partnership with CFO, for the provision of monetary support or in-kind donation of goods and services to the CBOs
  • Ensure a "closed-loop" in member record, documenting receipt of services for the member
  • Manage all aspects of the annual CPIO report to the agency in a manner and format specified by the agency - including but not limited to a detailed description of the collaboration, an evaluation of the impact on member outcomes and the amount of monetary support and in-kind donations
  • Document programs and interventions, and support measurement and monitoring of program effectiveness
  • Incorporate applicable accreditation, regulatory, and business requirements into programs and projects
  • Monitor performance over time against established performance goals; identify opportunities for improvement (i.e., geographic, demographic)
If you reside in Florida, you will have the flexibility to work remotely* as you take on some tough challenges.Hope Florida is an initiative that aims to help Floridians overcome barriers to economic self-sufficiency. This position will:
  • Lead Program Governance and Management
  • Develop meaningful partnerships with CBOs who can assist with long-term resolution of transportation and childcare challenges
  • Receive and manage referrals from Hope Navigators, meeting timeliness of the referral as defined by the contract
  • Provide detailed reporting requirements to the agency
  • Note: failure to comply may result in sanctions or liquidated damages
The role is equally responsible for the Self-Sufficiency Achievement Requirements and Self-Sufficiency Incentive of the contract, demonstrating success in assisting members in achieving economic self-sufficiency that results in graduation from the Medicaid program.This position will:
  • Define and establish a strategy that supports member movement towards self-sufficiency
  • Initiate, plan, execute, monitor and control all aspects of our Hope Florida Plan
  • Develop complete identification of the assessment utilized to determine barriers
  • Build descriptions of barriers
  • Provide a description of the expanded benefits provided to the members
  • Validate referrals made to the CBOs
  • Confirm "closed loop" using system used by the plan
  • Track the number of members who have gained employment or better wages
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • 5+ years leadership experience
  • 5+ years of project management experience
  • Intermediate to advanced experience utilizing Excel
  • Experience in collaborating across multiple disciplines (LTC, OBH, fiscal, legal, compliance, among others)
  • Proficient with verbal and written communication specifically with state regulators and partners
  • Proven critical thinking skills: the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
  • Must be a FL resident
  • 50% Travel required
Preferred Qualifications:
  • 5+ years of community-based organization or healthcare setting
  • Masters level degree
  • Demonstrated ability to assist with focusing activities on a strategic direction as well as developing tactical plans, drive performance, and achieving targets as described in all three components of this position
  • Proven ability to influence, interact, and negotiate with community organizations, peers, leaders and internal company staff at all levels
If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group