
QA - IT Lead
- Las Vegas, NV
- Permanent
- Full-time
- Lead daily IT support for QA testers, team leads, and engineers.
- Handle network and secure remote access.
- Set up and maintain test stations for all platforms.
- Carry out security standards for pre-release content.
- Guide a small team of IT support techs or contractors.
- Streamline tools and processes for QA teams.
- Connect with QA leads and producers to stay ahead of testing needs.
- Build relationships with technical stakeholders and manage escalations to speed delivery.
- Develop automation objectives to help improve performance and speed playtest quality checks.
- 5+ years of IT experience, including 2 years in a lead role.
- Experience supporting game development and QA teams.
- Strong knowledge of Windows, macOS, Linux, and networking.
- Hands-on experience with gaming consoles, dev/test kits, and PC setups.
- Familiarity with software deployment and version control tools.
- Phenomenal problem-solving instincts and communication skills.
- Ability to manage an ever changing environment with a calm, patient demeanor.
- Visionary outlook and the ability to develop strategic plans to execute in a demanding environment.
- Experience with Media Shuttle, Resilio, or secure file delivery systems.
- Proficiency with Microsoft Intune, JAMF, or SCCM.
- Knowledge of Perforce, Git, or Jenkins for build pipelines.
- Familiarity with Okta, Duo, or identity and access management tools.
- Experience with ServiceNow or Jira for ticketing and workflow.
- Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles - through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries.