Receptionist - State Farm Agent Team Member
- Olmsted Falls, OH
- $43,000-50,000 per year
- Permanent
- Full-time
- Hiring bonus
- Simple IRA with employer match
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
With over 35 years of experience in the insurance industry, I’ve built a career rooted in service, consistency, and growth. I started working for State Farm while in college and officially opened my own agency in 2000. Since then, I’ve proudly served our community from the same location for 25 years. I hold a Bachelor's degree from the University of Akron, a Chartered Financial Consultant designation from the American College of Financial Services, and am Series 6 licensed—bringing a depth of financial knowledge to the agency.Our office is small but mighty, currently a team of three and looking to grow by one or two more. We have a loyal and close-knit culture where having fun, delivering exceptional service, and building lasting client relationships are at the heart of what we do. Our team is competitive, customer-centric, and always striving to grow—qualities that helped us earn the #1 multiple line agency award in our five-state zone. Outside the office, my family and I are active in a Christian-based charitable organization and heavily involved in supporting local high school sports and nonprofits.If you’re driven, people-focused, and want to be part of a growing agency with a legacy of success, we’d love to meet you.ROLE DESCRIPTION:
Jared Swank - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.