Company DescriptionAbout UsAt Swift 7 Consultants, we are committed to empowering future leaders through strategic business consulting and talent development. With a focus on innovation, collaboration, and performance, we help clients streamline operations and inspire growth. Our team thrives on turning challenges into opportunities and building long-term solutions for sustainable success.Job DescriptionJob DescriptionWe are seeking a Client Service Associate to join our growing team in Madison, WI. This position plays a crucial role in supporting client relationships, ensuring exceptional service, and facilitating efficient communication between our firm and clients. The ideal candidate is detail-oriented, professional, and capable of multitasking in a fast-paced environment.ResponsibilitiesServe as a primary point of contact for client inquiries and service needsMaintain and strengthen relationships with existing clientsCoordinate meetings, calls, and correspondence between clients and consultantsProcess documentation, prepare reports, and manage client recordsTrack client service issues and follow up on resolutions in a timely mannerEnsure compliance with company policies and confidentiality requirementsSupport internal teams with client data and updates when neededQualificationsQualificationsBachelor’s degree in Business Administration, Communications, or related field1+ years of experience in a client service, administrative, or support roleExcellent verbal and written communication skillsStrong organizational and time-management abilitiesHigh level of professionalism, discretion, and attention to detailProficiency in Microsoft Office Suite and CRM systemsAbility to work independently and as part of a teamAdditional InformationBenefitsCompetitive salary: $50,000 – $60,000 annuallyOpportunities for professional growth and developmentCollaborative and supportive work environmentSkills training and mentorship programsPaid time off and health insurance options