Team Member

• Greets all guests with courtesy and respect, smiling and making them feel welcome through a cheerful, helpful, and respectful attitude. Communicates clearly with guests, coworkers, and management.
• Listen to the guest’s order carefully and determine the destination.
• Takes and fills the guest’s order within company mandated service time, suggestive selling when appropriate.
• Prepare food as needed. Employees must also be able to package all the guest’s food items for dine-in and to-go orders and hand the orders to the guests.
• Immediately attends to any guest service problem or complaint. Notifies the manager in charge as needed.
• Must be able to receive and process credit card and cash transactions. If receiving cash, must accurately count the cash and return the correct change.

• Lifting requirement – Medium (Lifting 25 to 50 pounds occasionally and 20 pounds or less frequently).
• Team Member must be able to:

• Continuously stand on hard floors to package and serve food for up to 4 hours at a time.
• Continuously stand and walk on hard floors to/from the kitchen area, stock room, food preparation area, walk-in cooler, and front lines for the duration of shift (6 to 8 hours).
• Occasionally to rarely lift and stack 50 pounds of food and supply items from various heights to/from shelving, freezers, coolers, stock rooms, etc. and carry items up to 50 pounds to/from the service. area. Frequently lifts and carries food and supply items 20lbs or less throughout the restaurant. Occasionally lift and carry up to 25-pound trash bags out of trash cans and into outside dumpster.
• Occasionally push or pull trashcans, brooms, mops, and mop buckets.
• Occasionally to frequently climb a footstool or ladder to reach items located on stock shelves, in coolers, freezers, stock rooms, etc.

Smoothie King