Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy. Test scores of 80 and above are preferred. Testing exemptions are not accepted. If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test .
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
The starting hourly rate ranges between $10.88 - $13.50, depending on educational credentials and/or related work experience.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
This position's primary responsibilities include the following: 1) provide outstanding service to students, colleagues, and the general public; 2) provide day-to-day administrative and office support for the T.H. Harris Campus; 3) complete data entry assignments as required. Predictable and reliable attendance is required to provide consistency and continuity of business services.
Administrative Support - 60%
- Provide outstanding service to students and other internal and external customers
- Provide day-to-day administrative and office support for the SLCC campus
- Demonstrate a high level of interpersonal skills to handle sensitive and confidential situations
- Process payments for print management
- Provide students with process and contact information in regards to students registering with disability services
- Manage all front desk activity providing administrative support
- Answer and route incoming telephone calls
- Manage campus voice messages
- Forward messages, record handwritten messages as needed, and respond to all admissions and enrollment questions
- Monitor and respond to campus email
- Direct and assist all guest and visitors
- Sort and distribute incoming and outgoing mail and packages
- Provide campus faculty/staff with assistance serving as administrative liaison between other administrative offices within the college such as Facility & Maintenance, IT, Safety & Security by processing and forwarding documents
- Maintain the calendar for the Campus and Director
- Assist with assignment of locations for special events
- Print, and sort, exams and supplemental materials to video conference students as requested
- Retrieve, forward and maintain completed exams and assignments to instructors
- Assist faculty and students with reporting of any technical issues to IT department
- Maintain supply inventory and Office equipment
- Create and submit requisitions for purchase of campus supplies and materials
- Refill copier and submit maintenance and support request as needed
- Performs other duties as assigned
- Review programs, admissions requirements, testing policies and student services with prospective students as first point of contact (Email, phone, and in person)
- Process, track and review all student applications, maintaining call and contact log
- Assist students via email and courtesy calls throughout the enrollment and registration process.
- Obtain and request all required and supporting documents for admissions updating student records in Banner as information is received
- Organize and maintain all student files
- Review reports in relation to enrollment and program data
- Serve as campus testing coordinator for ACCUPLACER and Workkeys exam
- Serve as communication link between prospective students and other departments, such as Office of the Registrar, Financial aid, admissions, and student accounts
- Coordinate meetings and travel arrangements
- Assist the Campus Director with program development and strategic planning as well as monitor priorities and progress toward the campus goals
- Coordinate faculty & staff luncheon
1101 Bertrand Dr.
Lafayette, LA 70506
Two years of experience in which clerical work was a major duty.
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.
Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.
Level of Work:
General from higher-level clerical and/or supervisory personnel.
May supervise 1-2 lower-level personnel.
Location of Work:
May be used by all state agencies.
Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.
Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.
Examples of Work
NOTE: Positions allocated at this level tend to focus on numerous examples of work as listed below:
Performs responsible, initial departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc.
Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.
Develops procedures and guidelines related to the imaging of documents; maintains a log of imaged files; may serve as leadworker over other imaging positions.
Prepares requisitions for the purchase of supplies; may involve entering information into an automated system.
Compiles information from various sources and prepares specialized reports; formats reports according to department standards.
Serves as clerical assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters.
May begin performing duties related to traditional administrative functions, such as property control, purchasing, and safety, in addition to other clerical duties as noted above.
Performs related duties as assigned.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to "make a difference" through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits and have access to a great professional development program.
Flexible Working Arrangements – The flexibility of our system allows agencies to implement flexible working arrangements through the use of alternative work schedules, telecommuting and other flexibilities. These arrangements vary between hiring agencies.
Professional Development - The Comprehensive Public Training Program (CPTP) is the state-funded training program for state employees. Through CPTP, agencies are offered management development and supervisory training, and general application classes on topics as diverse as writing skills and computer software usage.
Insurance Coverage – Employees can choose one of several health insurance programs ranging from an HMO to the State's own Group Benefits Insurance program. The State of Louisiana pays a portion of the cost for group health and life insurance. Dental and vision coverage are also available. More information can be found at .
Deferred Compensation – As a supplemental retirement savings plan for employees, the State offers a Deferred Compensation Plan for tax deferred savings.
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (
State of Louisiana