Warehouse Flow Manager (Industrial Engineer)

• For every major inbound, create a written plan for receiving, slotting, and first-ship readiness and share it with Inbound, Outbound, Wholesale, and the brand.
• Model labor, space, and equipment needs; pre-assign staging, pickable locations, overflow, and move paths.

• Convert arriving units into pickable stock with the fewest touches.
• Choose slotting that optimizes first-day pick speed for pre-sold and launch SKUs.
• Stand up “fast lanes” for drops and late arrivals.

• Serve as the single point of coordination during launches and re-stocks.
• Provide real-time status, constraints, and ship timing to brands and internal teams.
• Trigger short standups to unblock work and maintain momentum.

• Map value streams and remove waste across dock, intake, putaway, replenishment, and pick.
• Use time studies, standard work, and WIP caps to reduce touches per unit and queue time.
• Apply simple, proven tools: 5S for layout, kanban for replenishment, SMED-style setups for pack lines, Little’s Law to size WIP and staffing.
• Redesign slotting and aisle flow to minimize travel and balance takt time with demand.

• Work closely with the NY General Manager on high-priority initiatives and brand-specific playbooks.
• Keep leadership up to date on brand performance, risks, and escalations with clear, concise summaries.

• Create and maintain crisp documentation of workflows that the team can actually use.
• Build reusable templates for plans, brand updates, post-mortems, and reports.
• Organize SOPs, playbooks, and email templates in a shared hub so information is easy to find and apply.

• Write calm, direct updates to brands and internal teams.
• Guide brands toward scalable SOPs, and flag custom requests for scope and pricing.
• Host quick calls when nuance matters and recap decisions in writing.

• Stand up lightweight dashboards with the GM and WAMs that show flow health in real time.
• Run post-launch reviews and turn lessons into standard work for both coasts.

• Dock-to-stock under 24 hours for planned loads, faster on priority lanes.
• Time-to-first-ship measured in hours for pre-sold and launch SKUs.
• Touches per unit and picker travel time trending down.
• Replenishment demand reduced through right-sized pickable capacity.
• SLA hit rate up and escalations down.
• Clear playbooks documented, trained, and followed.

• 4+ years in 3PL, fulfillment, or distribution across inbound and outbound.
• Hands-on experience planning slotting, putaway, and launch readiness.
• Industrial engineering toolkit: time studies, standard work, line balancing, layout optimization, basic queueing concepts.
• Strong project management skills and the ability to run cross-functional work.
• Excellent written and verbal communication with brands and internal teams.
• Comfortable with WMS tools (ShipHero a plus), spreadsheets, and basic BI; SQL familiarity is helpful.

• You break hard problems into first principles and design simple systems.
• You adapt quickly and stay aligned with brand and company goals.
• You keep communication clear, concise, and action-oriented.
• You have an exceptional eye for detail, from a messy tour path to a sloppy workflow.
• You review requirements and communications meticulously so nothing slips through.
• You prioritize continuous improvement and you own outcomes, not activity.

• Health Care Plan
• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Public Holidays)

Ship Essential