
Digital Strategic Insights and Optimization Function Manager
- Hoover, AL
- Permanent
- Full-time
- Contributes to strategic development and planning for Digital using business insights
- Ensures the accurate measurement of Digital performance metrics and alignment with the overall Technology, Operations, Digital, and Data (TODD) group
- Manages relationships with third-party Digital Benchmarking service providers
- Serves as a shared services resource for stakeholders across the organization to drive product performance metrics, revenue and expense opportunities, business case analyses, as well as ensure alignment with overall Digital strategy
- Uses data to identify patterns, formulate insights, and communicate findings to business leaders
- Assists with setting and tracking performance on Digital Objectives and Key Results (OKRs)
- Creates complex, informational presentations for various audiences including executives, senior and mid-level managers, and shareholders
- Proactively monitors trends in the industry and seeks opportunities for continuous improvement
- Participates in applicable working groups
- Partners with Data & Analytics in the development and maintenance of relevant analytics dashboards
- Bachelor’s degree in Business, Finance or related field and Seven (7) years of experience in Digital or closely related experience within the financial services industry
- Or High School Diploma or GED with eleven (11) years of experience in Digital or closely related experience within the financial services industry
- Broad understanding of how digital plays an impact on the financial services industry
- Prior experience applying statistical skills such as distributions, statistical testing, and regression analysis
- Prior experience using data visualization tools such as Tableau and QlikView
- Prior experience using relational databases such as SQL and Oracle
- Ability to communicate to influence key stakeholders to take a desired action
- Ability to manage a complex set of stakeholders
- Advanced verbal and written communication skills
- Broad understanding of how digital plays an impact on the financial services industry
- Demonstrated understanding of digital industry landscape
- Strategic thinker with the ability to problem solve and develop a range of solutions on multiple issues
- Strong analytical, problem-solving skills, and drive for results
- Strong consulting and facilitation skills
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program