Diesel Roadside Support Specialist

Miller Transportation Group

  • Lumberton, NJ
  • $55,000-65,000 per year
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
This position can be located at our Lumberton, NJ Headquarters or at one of our southern NJ Diesel Maintenance shops. Ideal candidates will have prior hands-on experience in diesel vehicle repair. Great position for retired technicians!Duties:
  • Receive in-bound phone calls from Miller Truck Leasing customers and diagnose their mechanical issue
  • Enter data into Miller’s Truck Leasing database
  • Make outbound phone calls to dispatch appropriate service to customer
  • Act as a liaison between the serving location and the customer
  • Manage multiple breakdown situations on a daily basis
  • Handle logistics for off-lease trucks that need maintenance and repairs
  • Processing invoices as needed for roadside support services
  • Other duties as needed
Requirements
  • Must have prior hands-on experience in diesel vehicle repair along with strong focus on customer support
  • Technical School Degree or Associates Degree preferred
  • Ability to resolve customer service issues by providing excellent customer service, assuring the customer is satisfied
  • Ability to multi-task on the phone and on a computer at same time
  • Ability to work: Monday - Friday from 3:00 PM until 11:30 PM
Benefits
  • Competitive Compensation: $55,000-$65,000
  • Medical insurance with HSA, FSA options
  • Advancement Opportunities
  • Robust training
  • 401K with company matching
  • Laptop and cellphone
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Miller Transportation Group