Account Coordinator
Jackson Marketing Group
- Greenville, SC
- $19.00-23.00 per hour
- Permanent
- Full-time
- Develops knowledge and actively seeks current information about the client's industry, organizational structure, products, services, markets and distribution networks
- Familiarizes him/herself with client contacts (including their preferred communication methods and branding requirements)
- Contacts client(s) for approvals of estimates, concepts, copy, layouts, etc., as needed
- Consistently initiates ways to add value to all client-specified assignments
- Proactively looks for ways to tailor his/her reporting and communication method to the client's specific style and needs
- Researches, gathers, assembles information for tracking and reporting purposes
- Communicates daily with AL to provide support with ongoing projects as well as new/unexpected needs as they arise
- Assists in preparation of contact reporting and additional follow-up communication as directed by AL
- Utilizes company's account management methods and workflow to deliver quality work
- Proactively identifies and provides solutions to problems
- Communicate client updates with AL as received
- Expedites client contact reports as directed by AL
- Proactively updates and archives account files
- Assures timely delivery of client correspondence and materials
- Enters record of billable time within 3 days into Jackson's accounting software
- Assures that Letters of Estimates and Revised Estimates are completed for all billable jobs
- Attends project meetings and follows-up on unfinished projects until completion
- Initiates creative briefs and creative requests for new jobs
- Proofreads unfinished work to ensure accuracy before final production/presentation for client
- Holds internal input meetings
- Opens jobs and enters alerts in Jackson's job tracking software
- Bachelor's or Associate's degree in related field, and/or commiserate experience
- Excellent, pro-active interpersonal and communication skills (written and verbal)
- Strong time management, organizational and critical thinking skills
- Able to follow direction and work with minimal supervision
- Work efficiently under stress
- Ability to read and comprehend instructions and correspondence
- Ability to effectively present information in one-on-one discussions/download meetings
- Strong computer skills, including proficiency in MS Outlook, Word, Excel, and PowerPoint
- Ability to problem solve and think critically- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Proactive, resourceful, quick learner, multi-tasker, strong team player
- The ability to set and maintain timelines for various projects at once and to prioritize as needed
- Commitment to Company Values
- 1+ Years Account Service experience
- Prior Agency experience
- Minimal, <10%
- n/a