Associate Operations Coordinator - 2nd Shift

Dahl Consulting

  • Eden Prairie, MN
  • $19.50 per hour
  • Permanent
  • Full-time
  • 7 days ago
Do you value a diverse and inclusive work environment? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics and Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Operations Coordinator for a contract-to-hire position. Interested? Get more details below!
  • Location: Remote | Eden Prairie, MN
  • Duration: 12 months
  • Schedule: 4 PM – 12 AM, three weekdays | 4 PM – 12 AM, Sunday–Saturday
  • Training: On-site Monday–Friday, 4 PM – 12 AM for the first 3 weeks, then 1 day on-site per month
  • Compensation: $19.50 per hour
What you’ll do as an Associate Operations Coordinator:
  • Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events utilizing knowledge gained through SOPs and experience, and follow defined escalation procedures and training
  • Follow through on customer or carrier requests to ensure satisfaction
  • Validate and ensure the accuracy of load data in systems according to CHR and customer standards
What you need to become an Associate Operations Coordinator:
  • High school diploma or GED
  • Previous customer service experience
  • Ability to work evenings and/or weekends
  • Basic proficiency in Microsoft Office Suite programs
  • Previous customer service experience in a call center or similar environment
  • Demonstrated communication, prioritization, and time management skills
  • Prior work experience that required attention to detail and accuracy
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/#BP.Indeed

Dahl Consulting