
Manager in Training
- Denver, CO
- $20.50 per hour
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
- Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, working scheduled lessons as an Instructor or Desk Supervisor and representing Goldfish Swim School’s core values
- Do the right things, making the right decisions and treating people with integrity, compassion and trust
- Build and maintain strong relationships with members to ensure member satisfaction and retention
- Create a workplace that provides fundamental job and life skills for those looking to expand their careers
- Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures, working with the General Manager and Assistant General Manager
- Work with your team to develop and execute sales plans to achieve quarterly and annual membership and enrollment goals and any subsequent goals intended to measure success
- Gain high level competency in the Goldfish Swim School curriculum and onboard, train and provide continuing feedback to your team of swim instructors, lifeguards and deck supervisors
- Schedule and lead training workshops and meetings to provide continuing education and reinforcement of best practices for your team of swim instructors, lifeguards and deck supervisors
- Create and implement a plan of action if quarterly and annual goals are off track
- Everyone in our building is lifeguard CPR & AED certified as part of training
- All management team members will obtain their Certified Pool Operator (CPO) certification
- You may be required to receive your Lifeguard Instructor (LGI) Certification through J Ellis & Associates and teach scheduled lifeguarding courses to certify new Goldfish Swim School employees
- You will oversee our front desk/sales representatives in their usage of CRM software, such as Salesforce, to contact online inquiries and boost membership retention
- You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
- We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.
- Full medical and benefits package, PTO and 401k options are offered with this position
- This position earns a base rate of $20.50 per hour