Domain Program/Project Manager - Payments - Vice President
JPMorgan Chase
- Tampa, FL
- Permanent
- Full-time
- Own and drive day-to-day project management of strategic initiatives in partnership with Product Owners and Technology Project Managers to support transformation objectives.
- Ensure quarterly plans are correct, in line with priorities, have appropriate sizing/requirements, and follow the process standards/timeline.
- Manage overall deliverables in Jira; report and track risks and issues to resolution, quantify business impacts, manage action items and delivery timelines
- Communicate with management and develop effective presentations and project update materials suitable for senior leaders and resolve issues through broad decision making
- Monitor aligned projects and backlog, evaluate progress and quality, manage issue resolution
- Identify potential blockers or obstacles and escalate issues as needed
- Actively invest in building rapport with peers and stakeholders
- Demonstrate strong interpersonal and influencing skills, including the ability to work with colleagues at all levels and achieve goals without direct controls over resources
- Extensive experience (5+ years) as product owner, project manager, or technology portfolio manager for complex products/projects/organization
- Advanced experience working with Jira including dashboard development and working with teams that use JIRA to manage workload.
- Experience with product development processes, project management and understanding of the product development life cycle
- Self-starter with strong initiative, desire to build efficiency, and a style that fosters teamwork and collaboration across stakeholders and partners at all levels
- Possesses excellent verbal and written communication skills. Able to describe the desired outcome, or story in such a way that is clear to the audience. Know your audience, and anticipate information needs.
- Ability to manage multiple projects with varying management level stakeholders
- Adaptable in a consistently fast changing environment, with the ability to quickly learn new processes.
- Distinctive problem solving skills; ability to break down and bring structure to complex problems
- Ability to influence across business lines, cultures and functions; drive results without direct control
- Flexibility and ability to pivot when business priorities or organizational structures change
- Strong knowledge of software product development lifecycle with exposure to payments/merchant service business
- Expert understanding of Agile process with extensive use of JIRA to manage across large number of teams
- Strong understanding of firm-wide risk and controls as it relates to technology and product delivery
- BA/BS in business or engineering or consulting experience