Sleep Lab- Med Secy/Receptionist

Speare Memorial Hospital

  • Plymouth, NH
  • Permanent
  • Full-time
  • 14 days ago
General Summary:Assume responsibility for all tasks required at the front desk, assisting patients and the physician as needed. Responsible for check-in and check-out of patients and answering incoming calls and scheduling patient appointments.Essential Job Functions*:
  • Screen and process all incoming calls and schedule patient appointments.
  • Verify that all patient and insurance information is complete and accurate and that referrals are on file and up-to-date as indicated by the patient's insurance policy.
  • Collect all co-pays and payments due on patient's account.
  • Schedule and prior authorize diagnostic studies, consultations and referrals with other physicians as directed by the physician providing- copies of necessary documentation for these appointments.
  • Return phone messages for the physician including prescriptions to the pharmacy, messages to patients, insurance companies and other facilities as directed.
  • Run missing charges report at end of each day, task to provider, print next day’s patient schedule.
  • Run claim edit and unapplied credit reports at the end of each day, process and batch out daily settlements.
  • Print credit card report and reconcile the machine daily and forward copies to the appropriate personnel.
  • Copy and forward medical record requests upon receipt of appropriate release of information.
  • Process, scan and file incoming, outgoing and interdepartmental correspondence, diagnostic reports, pathology reports and other associated paperwork to their designated areas.
  • Comply with hospital and departmental policies, procedures, regulations and standards as related to job.
  • Demonstrate hospital’s stated mission and values of teamwork, respect and communication with co-workers, patients, families and visitors.
  • Actively and appropriately participate in problem-solving identification and resolution, both intra- and inter-departmentally.
  • Meet department customer service standards and strives to enhance the level of customer service provided.
Qualifications:
  • Education
Required: High School GraduatePreferred:Work ExperienceRequired: Prior experience in a medical officePreferred: 5 years experience in medical office
  • Licensure/Certifications/Registrations
Required:Preferred:
  • Other Skills/Knowledge
Required:
  • Typing and computer skills necessary
  • Ability to effectively communicate verbally and in writing
  • Can work independently
Preferred:
  • Experience with Nextgen or other electronic medical records system.
  • Medical Terminology
Knowledge of insurance policies and guidelines, confidentiality policies and procedures

Speare Memorial Hospital