Hotel Quality & Experience Advisor
Ecolab
- Salt Lake City, UT
- Permanent
- Full-time
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more!
- Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
- Company-paid vehicle for business and personal use, where applicable
- Plan and manage your schedule in an independent work environment
- Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment
- Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
- Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
- Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
- Partner with other EcoSure and Ecolab teams to solve client challenges
- Complete a budgeted number of visits each week, delivering an exceptional client experience
- Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
- Support the growth initiatives of our company and our clients
- Candidate must reside within a commutable distance of Salt Lake City, UT
- Percent of overnight travel required: Up to 100%
- Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate
- High school diploma and 2 years of hospitality industry-related experience
- Position requires a current and valid Driver’s License
- No Immigration Sponsorship available
- Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens
- Position requires the ability to lift and carry 25 pounds
- Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
- Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
- Position requires the ability to stand and walk for extended periods of time in client locations
- Position requires the ability to drive and/or fly to client locations as needed
- Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
- Bachelor’s degree in culinary, hospitality or business field
- Multilingual (Spanish & French preferred)
- High-level customer service and advanced consultative skills
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines
- Strong planning and organizational skills and high attention to detail
- Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills