Vault Supervisor
Brink's
- Milwaukee, WI
- Permanent
- Full-time
- Provide first line supervision to Vault employees
- Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
- Provide coaching and skill development to employees on a consistent basis
- Monitor and adjust performance of all staff, machines and workflows
- Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
- Secure inventories by executing controls and ensuring strict compliance with security procedures
- Maintain and provide quality customer service and good communications with the customer base
- Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
- Maintain accurate records, handle customer inquiries, and balance transactions daily
- Assist Management as need to meet branch goals
- Cross-train and perform other duties as assigned
- Minimum of 3 years operations experience in a vault, cash or coin processing environment
- Minimum of 21 years of age
- A valid firearms permit or ability to pass applicable firearms licensing
- A valid guard card or ability to obtain a guard card or any other required licenses
- Supervisory experience in a production environment
- Cash handling experience in the secure logistics or banking industry
- Experience in a coin processing environment
- Knowledge of lean/process improvement methodologies
- Knowledge of budgeting and planning experience
- Bachelor’s Degree
- Excellent ethics and integrity
- High attention to detail
- Collaborative work style
- Excellent customer service
- Ability to work independently
- Professional, positive demeanor
- Ability to influence and lead