Product Manager, Certification Programs
ASME International
- New York City, NY
- $115,000-125,000 per year
- Permanent
- Full-time
- Certification Product Strategy & Roadmap
- Lead the development and execution of a multi-year roadmap for certification products.
- Translate market demand and stakeholder input into credential opportunities that align with organizational goals and standards.
- Partner with stakeholders to define and maintain a digital credentialing strategy.
- Market & Customer Research
- Conduct and synthesize research to identify and prioritize current and emerging credentialing needs across engineering sectors and global regions.
- Define and validate candidate and employer personas using methods such as Jobs-to-Be-Done, industry interviews, surveys, and focus groups.
- Analyze competitor credentialing landscapes, licensing opportunities, and employer recognition trends to inform product strategy.
- Product Lifecycle Management & Quality Assurance
- Manage and optimize the full lifecycle of certification products, including proposing new and/or reengineered development and maintenance cycles, sunset planning, and continuous improvement.
- Monitor product performance via KPIs and assist in beta testing of exams or pilot credential programs.
- Monitor success indicators such as credential adoption, sharing, employer recognition and recertification.
- Cross-functional Leadership
- Collaborate with SMEs, psychometricians, operations, volunteer committees, sales, and marketing to ensure high-quality product delivery and go to market launch, as well as alignment with certification standards (e.g., ISO 17024).
- Work in close partnership with the teams to support the engineer’s lifelong journey and ensure alignment between certification requirements and course design for microcredentials.
- Support exam committee facilitation, item-writing workshops, and standard-setting activities as needed.
- Learner Experience & Employer Value
- Design certification pathways that offer value for both individuals and employers.
- Collaborate with marketing to define value propositions and messaging strategies for different buyer personas.
- Develop and maintain certification SEO metadata including eligibility, competencies, industries served, and credential stackability.
- Project, Vendor, and SME Management
- Scope and manage projects involving external vendors, contractors, SMEs psychometricians, and other third-party contributors to certification development.
- Support budgeting, forecasting, and cost modeling activities to ensure sustainable certification programs.
- Communication – Oral and written presentation, including the ability to clearly explain technical concepts to non-technical audiences
- Relationship Management – Ability to work well with teams in diverse, complex, and changing environments
- Problem Solving – Ability to identify key issues, gather data to investigate those issues, and develop actionable recommendations
- Project Management:
- A detailed approach and ability to work independently and remain organized in order to meet commitments and balance competing priorities
- Familiarity with project management, collaboration tools and database systems preferred (ex: JIRA, Airtable, MIRO)
- Technical:
- Familiarity with digital badge platforms (E.g. credly, accredible) and integrating digital credentials into learner journeys.
- Strong skills in market research, competitive analysis, and data interpretation (Excel proficiency preferred).
- Experience maintaining product meta data and writing Search Engine Optimized (SEO) product description and value propositions