Quality Assurance Supervisor
FNA Group
- Decatur, AR
- Permanent
- Full-time
- Work with Quality Manager to develop, formulate and direct quality control programs involving advanced inspection methods, devices and control techniques.
- Delegate authority and responsibility to qualified inspectors to maintain satisfactory quality through internal and external inspection services relative to raw materials, finished items purchased, production operations and processes.
- Conduct and/or supervise studies to determine cause, effect and the corrective measures required to remedy deviations impairing desirable standards of quality.
- Confer with, and in conjunction with, Engineering and Manufacturing personnel, resolve problems relative to product designs, specifications, materials, tooling, and productions operations affecting quality.
- Conduct and/or supervise investigative procedures having to do with customer complaints; advise the sales department on technical matters relative to such complaints.
- Maintain constant surveillance, either directly or through inspectors, over the inspection process.
- Conduct training sessions to keep department personnel informed on procedures, methods, use of equipment and other quality control techniques.
- Ensure satisfaction of the department's requirements in the areas of staffing, orientation, communications and compliance with company policies.
- Ensure work standards and procedures are developed and documented to cover quality department requirements.
- Proven ability to identify creative solutions to problems.
- Above average computer knowledge with spreadsheets and databases.
- Ability to manage multiple projects simultaneously.
- Good organizational skills and attention to detail.
- Proficient in mechanical drawings.
- 3+ years of experience in a manufacturing quality environment.