HVAC Account Coordinator/Operations Coordinator (EMS)
- Tempe, AZ
- Permanent
- Full-time
- Perform administrative support including placing orders, vendor management, scheduling, reporting on, purchase order coordination, and dispatching of work orders.
- Provide administrative, technical direction, and oversight to subcontracts in completing work assignments.
- Effectively responding to requests for maintenance and repair of facilities to include Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, etc.
- Maintain a strong safety program within EMS Guidelines.
- Maintain proactive and efficient communications with employees, management, contractors, customers.
- Accurately conducts daily/weekly reporting on open work orders for supervisor review.
- Communicate regularly with service providers to get work order updates.
- Communicate with supervisor on the work performed.
- Attend weekly staff meeting and safety training.
- 2+ years’ experience in facilities maintenance, property management and customer service role is required.
- 2+ years’ experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required
- Must exhibit exemplary written, verbal and interpersonal communication skills.
- Experience creating, reviewing, and presenting the materials for customer-facing meetings.
- Associate’s degree or equivalent experience.
- Advanced proficiency MS Windows Applications, including MS Excel and Word and PowerPoint.
- Must be proficient at pivot tables, V look ups, filtering data and trimming formulas in Excel
- Must be able to Type min 50 wpm and have good writing skills.
- Must live commutable distance to the Tempe AZ office
- Must be able and willing to work a hybrid schedule which includes working from the office 3 days a week