Clinical Specialist I, CPT - New Orleans, LA
- New Orleans, LA
- $60,000-120,000 per year
- Permanent
- Full-time
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the
- A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
- Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
- Assist Territory Managers in after-hours call support and activities.
- Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
- Proficient in complex programming, case support.
- Works seamlessly with Territory Manager(s) allowing them increased selling time.
- Will foster high trust relationships with customers, including the regional team members.
- Will begin to conduct PCP work and educational in services, as directed.
- As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
- Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
- Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
- Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
- Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
- Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
- May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
- Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
- Provides sales support, clinical in-services, training, and guidance to current or potential customers.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
- Performs other related duties and responsibilities, on occasion, as assigned.
- Ability to travel 25% within assigned region and/or outside assigned region.
- Associates Degree or technical certification; preferred Bachelor’s Degree.
- 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
- The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
- Strong clinical skills.
- Excellent organizational, time management and prioritizing skills.
- Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
- Capable of building strong working relationships with internal/external customers.
- Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
- Accustomed to tight deadlines and managing multiple tasks.
- Strong sense of urgency.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
- Ability to leverage and/or engage others to accomplish projects.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Multitasks, prioritizes, and meets deadlines in timely manner.
- Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.
- Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
- Experience working in a broader enterprise/cross-division business unit model preferred.
- 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.