Senior Associate, Web Content

Milken Institute

  • Santa Monica, CA
  • Permanent
  • Full-time
  • 1 month ago
About the Milken InstituteThe Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them. Guided by a conviction that the best ideas, under-resourced, cannot succeed, we conduct research and analysis and convene top experts, innovators, and influencers from different backgrounds and competing viewpoints. We leverage this expertise and insight to construct programs and policy initiatives. These activities are designed to help people build meaningful lives, in which they can experience health and well-being, pursue effective education and gainful employment, and access the resources required to create ever-expanding opportunities for themselves and their broader communities.The Milken Institute’s events and programmatic activities, involve the exchange of ideas with leaders from around the world. The Institute hosts more than 200 events each year, with our annual flagship event, Global Conference, bringing together 4,500+ participants from around the world, featuring more than 900+ speakers throughout 200+ sessions over the course of the event.Responsibilities
  • Timely Content Production: Execute the creation, management, and delivery of high-quality web content using Content Management Systems (Drupal, WordPress, etc), ensuring alignment with organizational goals and brand standards.
  • Content Development and Page Building: Demonstrate proficiency in building web pages and integrating multimedia assets, creating compelling and visually appealing content that effectively supports the Institute's mission and objectives.
  • Project Management: Oversee small and large-scale digital content projects, ensuring timely delivery while adhering to the highest standards of quality and aligning with strategic objectives.
  • Quality Assurance: Conduct regular QA checks to verify website functionality and content accuracy, ensuring all web content is current and fixing broken links to enhance user experience.
  • User Experience Focus: Maintain a strong understanding of best practices in user experience (UX), information architecture, accessibility (ADA compliance), and SEO principles to ensure all web content meets industry standards for quality and usability.
  • Analytical Skills: Analyze SEO and related metrics to drive content performance, making data-driven decisions that enhance digital visibility and user engagement.
  • Effective Communication: Communicate effectively with both technical and non-technical audiences, providing expert advice and innovative solutions for complex content-related challenges.
  • Proactive Problem-Solving: Anticipate problems and initiate collaborative resolutions, fostering a team-oriented and results-driven work environment.
  • Duties as assigned.
Qualifications
  • Education and Experience: Bachelor’s degree in marketing, journalism, communications, business, IT, or a related field, along with a minimum of 3-5 years of experience in web content production, digital media roles, or a related field.
  • Proficient in CMS Platforms: Experience using Drupal and WordPress content management systems (CMS).
  • Experience with Project Management Tools: Familiarity with Jira (or similar project management tools).
  • Basic Experience with Adobe Photoshop: Competence in Adobe Photoshop for basic tasks such as cropping photos and making minor adjustments to images, ensuring multimedia assets meet design and brand guidelines.
  • Visual and Editorial Attention to Detail: Keen attention to detail in both written content and visual elements, ensuring consistency and alignment with the Institute’s brand standards.
  • Proficiency in Office 365: Strong working knowledge of Office 365, including Word, Excel, PowerPoint, and Teams for collaboration and project management.
  • Experience with Salesforce: Familiarity with Salesforce databases and integration.
  • Technical Skills: Basic understanding of HTML and CSS for making minor content formatting adjustments, ensuring smooth integration of assets and functionality on web pages.
  • Excellent Written and Verbal Communication: Strong ability to convey complex ideas in a clear, concise, and professional manner to both technical and non-technical stakeholders.
  • Analytical and Data-Driven: Ability to leverage data and analytics tools, such as Google Analytics, to assess content performance and inform decision-making for improved user engagement and digital visibility.
  • Adaptability and Problem-Solving: Proven ability to adapt quickly to new technologies, platforms, and trends, along with a proactive approach to identifying and solving content-related challenges.
  • Strong Work Ethic: Demonstrated ability to manage multiple projects simultaneously, meet deadlines, and maintain high standards of quality and professionalism in a fast-paced environment.
Working Conditions & Travel RequirementsThis position will work in a professional office environment on a hybrid schedule consisting of three (3) days per week reporting in-person to the Santa Monica office location (Tuesday – Thursday), with the remaining two (2) days working remotely. Please understand, this schedule is subject to change at the Institute’s sole discretion.This person will also be required to travel occasionally to other offices and/or venues to assist with events as needed, requiring occasional work outside of traditional hours. International along with domestic travel is possible. Additionally, this position requires interacting virtually on a regular basis with Milken Institute staff based in other locations in the United States and around the world.NoteThe statements herein are intended to describe the overall nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.We are interested in qualified candidates who are eligible to work in the United States. Please note, we are not sponsoring visas at this time, being authorized to work in the U.S. is a precondition of employment.Please submit resume and cover letter illustrating how your experience and skills will contribute to the department and any unique qualities you bring to the position. If applying via Indeed, please upload your resume and any supporting documentation as one attachment. Any application that does not include both a resume and cover letter will be rejected. If you are unable to complete this application due to a disability, contact our Human Resources department to ask for an accommodation or an alternative application process.Our CultureThe Milken Institute is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran.Every person at the Milken Institute is treated with respect, supported with resources and training, and exposed to a broad range of experiences. We foster a space for growth with opportunities to share knowledge and passion with both clients and colleagues. We are committed to building a diverse workforce and creating an inclusive environment where everyone can thrive. Our leadership is actively involved in our commitment to diversity and inclusion, and fostering a culture that creates opportunities for everyone.Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan - 403b (5% match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Personal, Vacation, Sick & Public Holidays)
  • Family Leave (Maternity & Paternity)
  • Fertility Support
  • Short-Term & Long-Term Disability
  • Flexible Spending Account (FSAs)
  • Pet Insurance Discount
  • Training & Development:
  • LinkedIn Learning – over 15,000 self-guided classes offered
  • Annual Mentor Program
  • Wellness Resources:
  • Employee Assistance Program
  • CALM app membership

Milken Institute