Starbucks Supervisor, Cherry Hill - Part Time

• Lead daily café operations, ensuring compliance with Starbucks, Macy's Foods Division, and Health Department standards for safety, sanitation, and product quality.
• Deliver an exceptional customer experience by modeling Starbucks' customer connection standards and Macy's Magic Selling behaviors.
• Train, coach, and motivate associates through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development.
• Ensure consistent preparation, coaching, and presentation of all food and beverages to Starbucks standards, including proper merchandising and recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests.
• Manage scheduling, payroll, and labor productivity to balance customer service needs and cost control.
• Oversee ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs.
• Monitor sales, expenses, and reports to achieve profit and loss goals; communicate results and priorities to the team and leadership.
• Oversee cash handling and point-of-sale compliance in alignment with Macy's and Starbucks policies.
• Maintain a clean, professional, and welcoming café environment, serving as a positive role model for grooming, communication, and workplace conduct.
• Partner with store leadership and Starbucks District Managers to ensure operational excellence and promptly resolve customer concerns.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

• 6+ months of retail, food service, or customer service experience; supervisory experience preferred.
• Strong leadership, communication, and coaching skills to engage and develop a team.
• Commitment to delivering exceptional customer experiences and resolving concerns effectively.
• Solid organizational and problem-solving skills with the ability to manage multiple priorities.
• Basic business acumen to support sales goals, control expenses, and ensure accurate cash handling.
• Knowledge of food safety, sanitation, and compliance standards; ability to maintain a clean and safe café environment.
• Must be ServSafe certified or have food handler permit as required by state or local health department.
• Must be able to successfully obtain Barista Basics, Barista Trainer, and Daily Ops certifications for Starbucks Licensed leaders within introductory period.

• Candidates with a High School Diploma or equivalent are encouraged to apply
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
• Occasionally required to move about the workplace and reach with hands and arms
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands.

• Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule based on department and company needs.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Macy's