
Marketing & Sales Operations Representative - Sustainability
- Irving, TX
- $110,520-165,840 per year
- Permanent
- Full-time
- Respond to and prioritize sustainability inquiries, requests, and escalations from dealers, customers, and internal teams, engaging experts as needed to resolve issues.
- Consult on processes, data, and solutions, continuously seeking opportunities to simplify, optimize, and improve operations for dealers, customers, and industry teams.
- Organize and manage logistics for dealer, customer, or industry meetings, ensuring all materials and attendance are handled professionally to support sustainability outreach and awareness.
- Coordinate and manage sustainability-related projects—such as the Sustainability Report—by collaborating with leadership and internal teams, and collecting relevant feedback (VOD, VOC, etc.).
- Conduct Sustainability Reviews with cross-functional teams to maintain consistent, aligned content in accordance with enterprise messaging and guidance.
- Customer Focus: Ability to identify and prioritize customer needs, ensuring satisfaction drives all business decisions and solutions.
- Decision Making & Critical Thinking: Skilled in analyzing complex situations and making informed, productive decisions using appropriate tools and judgment.
- Effective Communication: Proficient in transmitting, receiving, and interpreting information to facilitate clear, impactful dialogue across teams and stakeholders.
- Negotiation: Demonstrated success in negotiating outcomes with internal and external partners in a constructive, collaborative manner.
- Problem Solving: Expertise in anticipating and resolving operational, organizational, or process challenges using proven approaches and techniques.
- Relationship Management: Ability to establish, develop, and maintain positive working relationships with clients, vendors, and peers.
- Project Management: Proven ability to plan, organize, monitor, and deliver complex projects on time and within budget.
- Value Selling: Skilled in articulating product, technology, and service value propositions that address customer needs and differentiate offerings.
- Proven experience (5-10 years minimum) in consultancy, data analytics, strategic marketing, project management, stakeholder management, strategy execution and governance.
- University degree in Business Management, Engineering, Sustainability, Environmental Science, Public Policy, or a related discipline, or equivalent consultancy experience.
- Experience collaborating with dealers, customers, and internal teams across Caterpillar is essential for supporting organizational objectives.
- Strong understanding of sustainability issues relevant to Caterpillar’s industries, with the capacity to work independently, identify opportunities, and develop new processes or tools.
- Knowledge of sustainable technologies (e.g., alternative fuels, electrification, connectivity, digital solutions) is highly valued.
- Capable of working independently, with skills in identifying needs and evaluating opportunities to develop new processes, projects, or tools that support the organization.
- This position will be located in Irving, TX or Peoria, IL
- This role is full time, in office 5 days a week
- Domestic relocation assistance is available for those who qualify
- Sponsorship is not available
- These benefits also apply to part-time employees