
Sr. Manager, Distribution Site Leader
- Agawam, MA
- Permanent
- Full-time
- Responsible for overall distribution center cost, service, compliance, and safety through productivity and performance metrics including all receiving, put-away, picking, packing, shipping, inventory control and facility maintenance.
- Leads all aspects of the operation using agreed upon metrics that highlight service indicators to meet the company’s goals: Lines filled per hour, service levels, delivery reliability, and on-time performance.
- Leads in a manner that is consistent with our organizational culture, which is based on four values: Integrity, Intensity, Innovation, and Involvement and on open communication.
- Drives the team’s focus on safety and obtains and maintains 100% compliance in all required training.
- Monitors, reports and controls facility expenses to ensure plans and targets are achieved. Uses matrix to positively effect regional performance such as: cost per line, book section of P & L, inventory, and labor costs.
- Takes an active role in the hiring process for all levels of employees. Ensures performance management and development processes are conducted in a timely manner. Recommends and implements employee corrective action when appropriate, partnering with Human Resources. Oversees cross-training as required by the cross-training matrix.
- Ensures policies and procedures are followed maintaining compliance with regulatory and operational procedures.
- Reviews all internal reports to measure and assess operational effectiveness, to ensure timely shipment of all orders to customers and adherence to facility goals.
- Works directly with the Distribution Director to ensure total P & L goals and objectives are met.
- Ensures storage of materials is in keeping with State and Federal FDA, Board of Pharmacy, DEA, ATF, EPA and OSHA regulations.
- Delivers with decision making skills, resolving problems that prevent a timely and efficient handling of inbound and outbound orders. Makes recommendations regarding workflow and overtime when needed. Applies problem solving methodology to address site specific problems impacting material flow, efficiency, quality, or the employee culture.
- Assists in preparing and maintaining SOP’s for the site.
- Assumes the duties of the Supervisors in their functional areas in the event of their absence.
- Interact with MIS to ensure all equipment is in proper working order. Communicates with maintenance department to confirm preventative maintenance is completed on all equipment and internal assets.
- High school degree with 8+ years of related experience or advanced degree in a relevant technical field with 4+ years of experience
- Problem-Solving: Identifies the problem, analyzes possible solutions, and makes effective decisions based on facts and data
- Proactive Thinking: Thinks about the long-term implications of their actions and decisions, anticipating issues that might arise
- Team Focus: Works collaboratively and effectively with others to achieve a common goal; builds teams that work effectively together
- Approachable: Is warm, approachable and pleasant towards others, building effective relationships with people of different styles
- Safety/Process Orientation: Works diligently to ensure that all safety, process, and compliance procedures are met and ensures the same in others
- Accountability: Takes responsibility for completing tasks at a high level of quality and attention to detail; holds others accountable to the same standard
- Stress Management: Remains steady and focused when working under pressure or in stressful situations; able to bounce back quickly from adversity
- Flexibility: Adjusts behavior and approach based on the circumstances, responding to changing priorities and demands
- Limited travel required.
- Ability to lift 50 lbs.
- Ability to work in a warehouse environment with no climate control in the operations area
- Perform the supervisor’s and other jobs when short staffed or as needed.