Radisson Sales Manager

Choice Hotels

  • Phoenix, AZ
  • Permanent
  • Full-time
  • 9 days ago
The always beautiful Radisson Hotel Phoenix Airport is looking for their next sales leader to join this incredible team of moment makers!As the next Sales Manager, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating sales business opportunities.Key Responsibilities
  • Achieves market share and revenue goals by working with the Director of Sales
  • (Marketing)/Director of Catering (Convention Services) on individual and team goals within assigned market segments
  • Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
  • Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
  • Communicates booked and assigned clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs)
  • Solicits files on a timely basis to confirm business
  • Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
  • Delivers and sells hotel’s features and benefits to meet clients' needs
  • Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
  • Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
  • Ability to pivot in both markets and team role pending changing economic and team dynamics
  • Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners
  • Ensure all materials used are in accordance with brand standards
  • Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
  • Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
  • Develops and implements strategies for achieving individual sales goals
  • Maintains proper flow of information to sales team, reviews sales work file of assigned accounts
  • Assists with the completion of monthly booking report(s)
  • Prepares reports and forecasts as necessary to improve management decision making and critical evaluation of work activities
Creates 100% guest satisfaction by providing the Radisson experience throughperformance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our GuestResponsibility #1 (70%):
  • Sales initiatives, managing RFPs, detailing BEOs. generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client catering services requests.
Responsibility #2 (20%):
  • Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings. Following up with new leads to achieve objectives.
Responsibility #3 (10%):
  • Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.
Requirements/Skills
  • High school diploma required, associate’s or bachelor’s degree preferred
  • Minimum one - three years hotel catering or convention experience
  • Strong verbal and written communication skills
  • Strong negotiation skills
  • Strong mathematical skills
  • General knowledge of contract laws
  • Local market knowledge preferred
  • Proficient computer skills including Microsoft Office Suite®, Delphi and/or Opera
  • Certified Meeting Planner (CMP) desirable
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Physical Demands
  • Required to stand, sit, and walk for extended periods of times
  • Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
  • Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones etc.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide
About ChoiceChoice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.Our corporate office locations:North Bethesda, MD — Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.Choice’s Cultural ValuesWelcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show IntegrityChoice’s Leadership PrinciplesAct with Intention | Lead with Authenticity | Grow & Deliver

Choice Hotels