Experienced Service Advisor / Assistant Service Manager
The Hertrich Family of Dealerships
Dover, DE
Permanent
Full-time
1 month ago
Apply easily
Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager- Full TimeHertrich Family of Automobile Dealerships seeks an energetic Experienced Automotive Service Advisor / Assistant Service Manager to enhance our world class service team!- Are you looking for spectacular growth opportunities?- Do you thrive in a fast-paced environment where you have unlimited career potential?- Are you an enthusiastic individual who wants to work for a mission driven company?- Do you have proven experience as an Automotive Service Advisor / Service Writer and you are looking for your next career steps?Then our Company is the right fit for you!The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.Our Automotive Service Writer is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's servicesHertrich offers our Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager:Extremely Competitive SalariesMedical, Dental, Vision, Accident, Cancer, Disability, & Life PlansPaid VacationPaid HolidaysPersonal Days401K Plan with Employer MatchEmployee Purchase DiscountsExperienced Automotive Service Advisor / Service Writer - Assistant Service Manager Duties Include but are not limited to:Potentially train to support Service Manager by completing duties such as monitoring service inquiries, maintaining inventory of spare parts, enforcing service rules in the facility, tracking service operations and daily service paperworkMeet and Greet Service Customers promptlyAnswer incoming service calls and schedule appointmentsAdvise customers of estimated service/repair costs and anticipated completion timeCoordinate repairs/service orders with TechniciansRecord and report issues to the Department SupervisorEnsure complete customer satisfaction by getting it right the first timeSuggest appropriate additional service to the customerOther duties as directedExperienced Automotive Service Advisor / Service Writer - Assistant Service Manager Qualifications:Must have a minimum of 2-3 years experience as a Service Advisor/Writer or 1 year as an Assistant Service ManagerMust be a customer-oriented, self-motivated team playerPrior sales and/or customer service experience requiredPrior up-selling experience a plusMust be computer literateHigh School Diploma or GED requiredMust be available to work a flexible schedule that will include some evenings and SaturdaysMust have a valid driver's license and few to no points on driving record."Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status."Job Posted by ApplicantPro
