Safe Release Support Fingerprint Specialist - (Bilingual, On-Site)
Global Refuge
- Baltimore, MD
- $23.70-24.66 per hour
- Permanent
- Full-time
- medical, dental, vision available the first day of employment
- generous paid time off including 20 days of vacation, 12 days of sick leave, 12 days of paid holiday
- 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
- company 403(b) contribution of 3%, an additional 7% match which vests immediately
- Coordinate with shelter case manager in scheduling fingerprint appointment to accommodate sponsor's date/time request.
- Create electronic file of fingerprint appointment and upload necessary documents in a case management system.
- Identify local medical/mental health/education/legal resources to assist minor and sponsor with social support and successful acclimation to the community.
- Complete all required an HHS/ACF/ORR background checks for access to the Safe Release Support Fingerprint Systems.
- Comply with HHS Rules of Behavior for Use of HHS Information and Resources, ORR Policy and Procedures and LIRS Safe Release Support Program Site Operations Manual.
- Maintain confidentiality and appropriately handle sensitive information in compliance with HIPAA standards.
- Other duties as assigned.
- High school diploma or equivalent. Under-graduate degree preferred.
- Spanish language proficiency required.
- A minimum of two years' experience in general office and customer service, Child welfare and/or case management experience is strongly encouraged.
- Proficiency with Microsoft Office, Excel, UC Portal.
- Detail oriented, organized with good time management skills.
- Team-oriented.
- Experience and commitment to working in a diverse environment.
- Excellent oral and written communication skills.
- Ability to work independently, establish priorities and exercise sound judgment to complex, sensitive and confidential situations
- Exercise a high level of confidentiality.
- Work well under pressure and adaptable to change.
- Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.
- Must be able to pass an FBI background check as well as a Child Abuse and Neglect background check for every state in which they have resided in the last five years, updated yearly.
- Must be willing and able to clear a criminal background check for the past 7 years.
- Must obtain a negative TB Test yearly.
- Must be willing and able to obtain FBI fingerprint check every 5 years.
- Must have valid driver's license and MVA check free of major infractions for the last 7 years.