
Field Service Engineer, Advanc
- Bethlehem, PA
- Permanent
- Full-time
- Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment and optical/telecom equipment at our Keysight service center.
- Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
- Utilize strong computer skills including automated Calibration Systems, National Instruments Lab View, NI Max and Agilent I/O.
- Understand, and utilize STE, TME, and PC based software as required
- Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Keysight quality program
- Assist in maintaining the Calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
- Use excellent communication and organizational skills to effectively interface with customers and peers
- Manage daily operations, procedure updates and the internal laboratory equipment.
- University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
- Minimum of 5 years related experience in Field Customer Support of Test and Measurement instruments.
- Must have calibration service experience of all types of Keysight and Non-Keysight Test Equipment to include RF/ Microwave skills to 50 GHz
- Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
- Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
- Requires ability and desire to learn system/automated calibration software
- Ability to calibrate instruments both manually and using automated test procedures
- Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
- Must have strong verbal and written communication skills to interface with customers and peers.
- Understand project timeline, goals and processes and take the lead to complete those requirements.
- Candidates must be in local area (Bethlehem, PA) or willing to relocate themselves
- Must have ability to lift 50 lbs.
- Able and willing to work overtime as needed