
Services Sales Account Manager
- Schenectady, NY
- $144,800 per year
- Permanent
- Full-time
- Own and proactively manage the strategy of the customer relationship to deliver customer, GEV value across a product portfolio including requests for but not limited to transactional and contractual service offerings of Services, Parts, Conversion Modifications &Upgrades, Full-Service Agreements, Event Driven RePower.
- Deliver top line growth and bottom line profitability targets in the Americas region through the key accounts, prospecting new clients, demand generation campaigns, expanded scopes, regulatory, cross selling initiatives.
- Partner and lead others to find creative solutions to grow customer share and expand price. Growth of share to include GEV installed base and service offering attachments to new unit offers.
- Maintain healthy pipeline of opportunities using Salesforce excellence, accurate forecasting, pricing analytics, ecommerce adoption to run the business.
- Drive a process improvement mindset. Not only identifying issues but jumping in to help solve them.
- Partner with key GEV functional stakeholders including Product line, Marketing, Commercial, Sales Peers, Operations, Finance, Warranty, Engineering leadership teams as needed to maximize GEV value proposition to our customer base
- Develop, Grow and Maintain relationships with key senior customer decision makers, influencer at various customer headquarters and/or regional sites.
- Provide commercial support to the GEV Wind Services operations / site teams and to develop all targeted proposal development that drive profitable growth across region revenue streams
- Actively lead and participate in regional operating reviews for account planning, growth strategy, market intelligence and Kaizen sessions to drive improved sales performance
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
- Minimum of 5 years of significant experience in the Sales & Account Sales.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- High level of emotional intelligence.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, communicate, markets, and execute programs.
- Established project management skills.
- Strong ability to work across and within a matrixed customer and GEV organization.
- Customer includes CEO, CFO, Senior VP's of Engineering, Procurement, Asset Management, Operations, Health and Safety. GEV includes Sales/Commercial leadership, operations, finance, project management, pricing, product line, health and safety.