
Insurance Claims Specialist
- Nashville, TN
- $22.00 per hour
- Permanent
- Full-time
- Process insurance-related documentation accurately and timely and consistent with program guidelines
- Verify vendor and payment details with insurance companies
- Process new enrollee and closure requests
- Maintain database to accurately track and manage payments and client data
- Interact with Case Managers, clients, insurance companies as needed
- Maintain documentation in client charts and database of contacts with clients, Case Managers, and insurance companies
- Ensure clients who benefit from assistance have uninterrupted coverage
- Process premium, copay, and coinsurance payments in an accurate and timely manner
- Actively participate in team meetings to ensure a broad understanding of program processes and facilitate process improvement
- Actively participate in cross-training activities to facilitate understanding of departmental processes
- Minimum 2 years’ experience in claims processing, insurance billing, benefits administration
- Strong problem recognition and resolution skills
- Ability to work accurately in a fast-paced environment
- High level of proficiency with Microsoft Office software (Word, Excel)
- Ability to work with sensitive information and maintain confidentiality
- Ability to work effectively as part of a team and independently
- Demonstrated ability to cultivate and maintain positive working relationships
- Superior verbal, written, customer service and analytical skills
- Valid Tennessee Driver’s License and automobile liability insurance
- Undergraduate degree and/or some college coursework
- Knowledge of Ryan White programs
- Experience working with clients in HIV/AIDS social services setting
- Knowledge of healthcare environment