Creative Operations Manager

Planet Labs

  • San Francisco, CA
  • $90,200-112,700 per year
  • Permanent
  • Full-time
  • 1 month ago
Welcome to Planet. We believe in using space to help life on Earth.Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles.As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:We are seeking an experienced Creative Operations Manager to join the Brand team. This individual will be instrumental in managing and optimizing creative workflows across digital design, copywriting, and multimedia deliverables. Leveraging a deep background in creative project management, this role balances strategic oversight with day-to-day execution, focusing on operational efficiency and fostering an environment for high-quality, high-volume creative output. The Creative Operations Manager will streamline intake, resource allocation, and cross-functional collaboration to ensure timely, high-quality creative output aligned with business goals, leveraging data and an understanding of emerging technologies like AI to enhance creative throughput.This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week.Impact You'll Own:Project & Workflow Management
  • Own end-to-end project lifecycle from intake through delivery for all creative assets, including digital, social, web, video, and special projects.
  • Lead scoping, timeline development, and milestone tracking for high-volume creative projects, ensuring efficient and predictable delivery.
  • Build and optimize intake systems and project request workflows to support clarity and prioritization, identifying and removing bottlenecks.
  • Translate ambiguous or incomplete requests into clear project plans with defined objectives and deliverables.
  • Manage shifting scopes and evolving creative needs while maintaining team alignment and delivery precision.
Resource & Capacity Planning
  • Collaborate with creative leads to allocate design, copy, and production resources based on forecasted needs, optimizing for velocity and balanced workloads.
  • Monitor workload distribution and adjust assignments in real time to meet deadlines and support velocity.
  • Ensure creative teams have the right tools, context, and support to work efficiently, proactively identifying opportunities for process improvements and technology adoption.
Cross-Functional Communication & Stakeholder Management
  • Act as the central point of contact for Marketing, Product, Leadership, and external partners regarding creative deliverables.
  • Lead project-related meetings such as kickoffs, check-ins, and reviews, ensuring stakeholders are informed and aligned.
  • Synthesize feedback from multiple teams and translate into actionable next steps for creatives, advocating for the creative team's needs while managing expectations effectively.
Process Improvement & Operational Excellence
  • Continuously analyze and improve creative production processes to reduce bottlenecks and increase output, driving initiatives for greater operational efficiency and scalability.
  • Document workflows, best practices, and resource guides to enable scalability and onboarding.
  • Serve as a thought partner to the Brand Ops leadership team in evolving how the creative team operates, contributing to the strategic vision for creative operations.
Measurement & Reporting
  • Track project performance and creative output volume, surfacing insights for planning and resourcing.
  • Use data to evaluate project success, identify improvement areas, and drive decision-making, focusing on metrics that demonstrate operational effectiveness and impact.
  • Support budget planning for Creative by working with contractors and agencies to estimate hours and resources needed for requested initiatives.
What You Bring:
  • 5+ years of experience in creative project management or creative operations, ideally in a high-volume, fast-paced, and evolving environment.
  • Experience managing global/distributed teams and projects
  • Background working cross-functionally with other teams including design, copywriting, product marketing, field marketing, and external vendors.
  • Advanced knowledge of project management tools (e.g. Monday.com, JIRA) and resource planning platforms, with an aptitude for evaluating and implementing new operational technologies.
  • Good understanding of creative development best practices, including file types, media specs and production/fabrication requirements.
What Makes You Stand Out:
  • Proven success managing digital marketing campaigns across web, mobile, social, and video.
  • Agency or in-house brand experience
  • Experience working with Earth Observation (“Space”) companies
  • Tech-savvy, with excellent Excel skills and the ability to learn new platforms quickly; familiarity with AI tools or an interest in how AI can enhance creative workflows is a plus.
  • Excellent communication, presentation, and interpersonal skills, with the ability to translate complex creative processes into clear terms for diverse stakeholders.
  • Experience developing creative briefs, production timelines, and campaign roadmaps.
  • Comfortable managing ambiguity, juggling multiple priorities, and delivering under tight deadlines, maintaining composure and clarity under pressure.
  • Metrics-driven with experience using data to optimize creative throughput and effectiveness, with a focus on continuous improvement and operational excellence.
Application Deadline:October 20, 2025 by 11:59 PDTBenefits While Working at Planet:These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
  • Comprehensive Medical, Dental, and Vision plans
  • Health Savings Account (HSA) with a company contribution
  • Generous Paid Time Off in addition to holidays and company-wide days off
  • 16 Weeks of Paid Parental Leave
  • Wellness Program and Employee Assistance Program (EAP)
  • Home Office Reimbursement
  • Monthly Phone and Internet Reimbursement
  • Tuition Reimbursement and access to LinkedIn Learning
  • Equity
  • Commuter Benefits (if local to an office)
  • Volunteering Paid Time Off
Compensation:The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.San Francisco Salary Range$90,200—$112,700 USDWhy we care so much about Belonging.
We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging-dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride.EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Planet Labs