Executive Director
- Des Plaines, IL
- $90,000-110,000 per year
- Permanent
- Full-time
- Strategic Leadership: Strategize, organize, and direct business operations to achieve the goals, directives, vision, and mission of Senior Helpers. Develop and execute plans for market expansion, service innovation, and revenue growth.
- Operational Management: Manage day-to-day operations, providing daily support and leadership to care and office teams to ensure efficient, compliant, and client-focused service delivery.
- Financial Stewardship: Oversee budgets, forecast expenses, allocate necessary resources, and analyze P&L statements to ensure financial targets and operational sustainability are met.
- Growth and Business Development: Develop business sales growth initiatives. Identify opportunities for market expansion, client growth, and new business development. Build and maintain strategic partnerships and alliances to drive revenue.
- Team Development: Recruit, train, develop, and retain high-performing office and care teams to support business needs and deliver exceptional service.
- Compliance Oversight: Ensure adherence to all federal, state, and local regulatory standards, company policies, and administrative practices. Oversee accurate timekeeping, record maintenance, and collaborate with payroll for smooth operations.
- Quality Improvement: Implement strategies to enhance client satisfaction, care outcomes, and service delivery. Maintain awareness of industry trends and the competitive landscape to proactively identify areas for improvement.
- Client Experience: Ensure optimal client satisfaction and experience through quality care, service consistency, and proactive relationship management.
- Additional Duties: Perform other projects and tasks as assigned or needed.
- 5+ years of leadership experience, including team development, business development, building community relationships and operational management
- 5+ years of experience in billing practice, compliance, and auditing
- Homecare experience preferred
- Effective communicator with strong collaboration and motivational abilities with both subordinate team and corporate partners.
- Exceptional organizational, analytical skills, attention to detail, and problem-solving skills.
- Be process orientated, as well as possess the ability to prioritize in a changing environment.
- Proficiency in Microsoft Word, Excel, Internet, and Outlook
- Competitive pay (Base & Bonus)
- Medical, Dental, Vision insurance with a generous percentage paid by the company
- Company paid Life Insurance, AD&D, and Short-Term Disability
- Employee Assistance Plan
- Voluntary long-term disability
- 401k with excellent matching
- PTO, Personal Days, Pd. Birthday, Pd. Holidays
- Monthly reimbursement for gym membership