CUSTOMER SERVICE (OKC/FT)
Mathis Brothers
- Oklahoma City, OK
- Permanent
- Full-time
- Work with customers who come to the Customer Service office
- Provide timely and accurate information to customers requests and concerns
- Assist customers, sales, and delivery drivers with purchases
- Inbound calls and face to face interaction with customers regarding warranties and returns
- Orders all parts for missing hardware, legs, finials, upholstery/leather replacement panels
- Flows up with factory on outstanding service orders to update status
- Works non-sellable report to eliminate items waiting on parts
- Partner with sales associates to meet and exceed customer service expectations
- Ability to organize and manage multiple priorities
- Maintain the office appearance by keeping everything neat and clean; file the daily invoices.
- Fun work environment!!
- Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident and Cancer coverage, Short- and Long-Term Disability, Employee Assistance Program
- Paid Vacation
- Employee Discounts 10%