
Key Account Manager - TAVNEOS - Seattle, WA (Rare Disease)
- Seattle, WA
- $154,126-183,750 per year
- Permanent
- Full-time
- Proficiency in both live and virtual customer engagements
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
- Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.
- Must be able to effectively collaborate across all corporate functions-MSLs, TLLs, Nurse Coordinators, Field Access Team, supporting sales teams, etc.
- Key account strategic lead; Develops and drives innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner
- Channel patients to treatment: Creating referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.
- Building long-term relationships across multiple team members and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.
- Developing, deploying, and enhancing deep and broad requisite knowledge of the U.S., regional healthcare ecosystem, Amgen, competitor portfolios and customers (provider organization and payer), in order to build powerful, evidence-based solutions that bring value for Amgen, potential customers and partners in the healthcare market.
- Ability to create broader disease awareness beyond the expert (i.e., with patients, GPs)
- Identifies drivers/barriers and coordinates pull-through initiatives across field teams
- Provides actionable field intelligence and recommendations to Amgen home office
- Partners closely with Market Access Team Account Executives in shared accounts.
- Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
- Develop strong customer relationships by better understanding the customer’s needs
- Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)
- Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
- Communicates territory activity in an accurate and timely manner as directed by management
- Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
- Successfully completes all training classes
- Completes administrative duties in an accurate and timely fashion
- Manages efforts within assigned promotional budget
- Attends medical congresses and society meetings as needed
- Ensures timely access for patients through patient services and savings programs
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
- Master’s degree & 6 years of collective account management experience, sales, & commercial experience
- Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
- Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Advanced degree, e.g. MBA, MPH
- Prior Account Management or Payer experience preferred
- Managerial experience directly managing people such as or District Manager experience and/or leadership experience leading cross functional teams, projects, programs or directing the allocation of resources
- Consistent record of access creation in managed markets
- Experience negotiating contracts with regional payers & IDNs
- Working knowledge of geography including existing relationships with key customers
- Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts
- Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement
- Account Management, Reimbursement, Quality, and Value experience
- Strong communication and presentation skills including experience with executive-level audiences
- Excellent negotiation skills
- Strong analytical skills/eye for business
- Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible