
Senior Human Resources Representative (Hybrid) - Tulsa, OK
- Tulsa, OK
- Permanent
- Full-time
Functional Area: Human Resources Position Type: Full Time
Experience Required: 5 - 7 Years Relocation Provided: No
Education Required: Bachelors Degree
RC/Department: 0050 -HR GENERALISTS :KMGPPosition DescriptionWe are seeking a Senior Generalist with experience in labor relations to support a client group of approximately 300 bargaining and non-bargaining employees across multiple sites in Illinois, Indiana, Ohio, Missouri, Minnesota and Wisconsin. This role will serve as a strategic support partner with particular focus on union labor relations, regulatory compliance, and guidance to leadership.Essential Duties and Responsibilities:Regulatory Compliance
- Ensure adherence to federal and state employment laws, including EEOC, NLRB, FMLA, FLSA, ADA, Title VII, and state-specific labor laws in IL, IN, OH, MO, MN, and WI.
- Conduct investigations into workplace complaints, participate in investigations, draft and coordinate responses.
- Lead and support collective bargaining negotiations across unionized locations.
- Serve as the primary liaison with union representatives and local leadership teams.
- Oversee the grievance process, ensuring consistency, compliance, and timely resolution; represent the company in arbitration hearings as needed.
- Manage labor relations strategy, including union engagement and avoidance practices where applicable.
- Collaborate with HR Manager and legal on matters involving union campaigns, and labor compliance issues.
- Act as a strategic HR consultant to operational leaders, helping to drive workforce strategies aligned with business goals.
- Guide management on performance management, compensation, benefits, employee relations, engagement strategies, and policy interpretation.
- Support organizational change, leadership coaching, and workforce planning initiatives.
- Job requires critical thinking and the ability to manage competing priorities in order to meet the needs of the client group.
- Ensure effective communication and administration of company policies, procedures, programs, changes and related issues.
- Apply effective conflict resolution strategies.
- Partner with operations to identify staffing needs and develop recruitment strategies.
- Facilitate and conduct training on a variety of HR initiatives.
- Other related duties as assigned.
- Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or related field.
- Minimum 7+ years of progressive HR experience, including 5+ years in labor relations role.
- Demonstrated expertise in:
- Union contract negotiations
- Grievance/arbitration processes
- In-depth knowledge of labor law and HR compliance.
- Experience supporting a client base across multiple sites.
- Ability to counsel managers and employees on performance guidelines and expectations with minimal assistance.
- Ability to identify and resolve complex and sensitive HR issues.
- Demonstrated ability to work with all levels of the organization.
- Ability to work with a team, take direction from supervisors(s), prioritize work, focus attention on detail and follow work rules.
- Multi-task, organize, prioritize work and maintain strict confidentiality.
- Above average proficiency in the use of Microsoft Applications (Word, Excel, PowerPoint, Outlook, TEAMS).
- Excellent written and oral communication skills.
- Ability to perform the required duties with little or no direct supervision.
- Maintain a regular, dependable attendance, and high level of performance.
- Strong interpersonal, leadership, and negotiation skills.
- Excellent problem-solving, communication, and conflict resolution abilities.
- High emotional intelligence and professional maturity.
- Provide hands-on HR support to a multi-site client group of approximately 300 union and non-union employees in the terminals business.
- Travel regularly to terminal locations within the Midwest region to ensure alignment, visibility, and partnership.
- Master’s degree
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- HR experience in oil and gas or industrial environments.