Client Account Manager
ESI Management
- Orlando, FL
- Permanent
- Full-time
- A genuine interest in sales, relationship building, and helping clients feel at ease
- Strong verbal and written communication skills that let you explain things simply and clearly during sales presentations to residential consumers
- Coachability: openness to feedback, a growth mindset, and willingness to try new approaches.
- Adaptable personality that stays positive even when plans change or challenges arise
- Goal-driven attitude with the discipline to follow through and track your progress
- Team spirit: you love sharing wins, supporting colleagues, and collaborating to solve problems
- Solid organizational skills to juggle multiple clients, tasks, and follow-ups efficiently
- Basic computer literacy for CRM tools, emails, and reporting
- Professionalism and integrity: you take pride in representing the company and the solutions you offer
- High energy, self-motivation, and a genuine curiosity to keep learning every day
- Build and nurture trusting relationships with residential clients, becoming their go-to advisor for pest control needs
- Deliver clear, confident, and personalized sales presentations of pest control solutions that speak to each client’s unique concerns
- Shadow senior account managers to learn proven strategies, then gradually lead your own client interactions as you grow
- Collaborate closely with the operations team and fellow Client Account Managers to ensure service requests and follow-ups run smoothly and exceed client expectations
- Track your client portfolio’s activity, feedback, and needs to improve engagement and retention continuously
- Handle incoming inquiries with professionalism, turning questions into opportunities and objections into solutions
- Participate in workshops and training sessions to deepen your product knowledge and sharpen your sales skills
- Set and achieve personal and team-based goals, celebrating wins big and small along the way
- Actively contribute ideas during team meetings to make processes, campaigns, and client experiences even better
- We partner with pest control pros who eliminate what creeps and crawls
- We boost brand visibility with bold, people-powered campaigns
- We train our reps to be product experts and customer advocates
- We build trust, close deals, and raise customer satisfaction rates
- We keep things strategic, efficient, and totally action-ready
- We make pest control conversations actually interesting
- We care about clean homes, healthy communities, and upward mobility