
Machining Specialist, Michigan Region
- Mebane, NC
- Permanent
- Full-time
- Manages customer requests and business issues within a complex and global matrix organization, serving as a liaison between customers and company departments
- Builds strong customer relationships and secures customer commitment and service excellence.
- Executes global and local pricing strategies within all sales activities
- Ensures pre-meeting plans and preparations with customers to secure efficient negotiation results
- Maintains existing market shares and hunts for new business opportunities
- Promotes the competitive advantage of Sandvik Coromant products and advanced solutions, highlighting differentiating advantages of the company’s Total Value Chain Offer
- Executes delivery of expert technical solutions and sales support to end-customers and distributors to grow the share of wallet within territory and customer base
- Recommends products and services that fit well with customers’ business needs
- Troubleshoots, investigates, and resolves technical problems that arise
- Delivers training to educate external partners and customers on new product releases and features
- Documents applied products and services performance and cost savings results using Productivity Analyzer software
- Performs mathematical calculations applicable to product applications and sales statistics
- Advanced knowledge of CNC mills and lathes. Expert ability to read and understand NC code
- Ability to interpret a blueprint, identifying constraints which could limit tool selection based on GD&T
- Experience working in a variety of CNC environments in various industry segments like Auto, Medical, Aerospace, General Engineering.
- Builds effective working relationships with end customers and distributors to secure projects and opportunities to grow sales
- Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained
- Accountable to ensure successful opportunities are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business
- Leads customer projects from start to finish while coordinating with all internal stakeholders, partners, and customers
- Takes responsibility and control for the high-quality performance of the job duties
- Applies a structured and organized business orientated approach to daily work using the digital tools within Office 365
- Displays expert technical knowledge of metal cutting tools knowledge and application experience
- Consistently improves knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies to increase professional development
- Regularly attends sales and product training, both independently and as defined by the company
- Five or more years’ experience in real world manufacturing with cutting tool experience and technical knowledge
- Degree or equivalent qualification in mechanical/manufacturing engineering or related field
- Proven track record in delivering good business results
- Strong execution capabilities, able to create synergy, collaborate and gain commitment
- Experience managing external and internal customer relationships in accordance with commercial and technical terms and conditions
- Relevant experience from CAD/CAM and application knowledge is an advantage
- Project management knowledge is an advantage
- Skilled communicator, presenter, and negotiator in the English language, verbally and in writing
- Must possess a current driver’s license valid for his/her state of primary residence
- Applicant must be a US citizen