Call Center Representative - NE Philadelphia - Part-Time
American Heritage Credit Union
- Philadelphia, PA
- $19.00-21.00 per hour
- Permanent
- Part-time
- Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail.
- Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member.
- Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction.
- Must have prior Contact Center/Phone/Customer Service/Sales Experience!
- Must be available for shifts that start late morning/early afternoon 2:00 to 7:00 p.m. shift and regular Saturdays from 9:00 a.m. to 3:00 p.m. unless it is a special occasion and the time off is approved by management.
- We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment.
- To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.