Team Lead, Maintenance

DSV

  • Missoula, MT
  • Permanent
  • Full-time
  • 9 days ago
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to .DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Missoula, Two Smokes wayDivision: Road
Job Posting Title: Team Lead, Maintenance - 96985
Time Type: Full TimeSummaryAt DSV, The Team Lead - Maintenance Support oversees a team of Maintenance Support Technicians and serves as the primary point of contact for coordinating service activities across internal departments, vendors, and drivers. This role combines deep mechanical knowledge with strong organizational and interpersonal skills to ensure efficient operations, timely repairs, and outstanding service delivery. The Team Lead is also responsible for mentoring team members, tracking performance metrics, and ensuring compliance with company policies and DOT/FMCSA regulations.Duties and Responsibilities
  • Lead and support daily activities of the Maintenance Support team to ensure timely and accurate service execution.
  • Serve as liaison between drivers, technicians, vendors, and internal departments to resolve issues quickly and professionally.
  • Oversee the intake and prioritization of repair orders (ROs), including warranty validation, estimate development, and data entry into the service database.
  • Monitor and verify completion of recommended services and ensure thorough communication to drivers and dispatch.
  • Assist with light maintenance and inspections when needed (lights, mudflaps, DOT inspections).
  • Support procurement of parts, tools, and supplies; coordinate with vendors to track purchase orders and invoice processing.
  • Administer warranty claims and ensure compliance with OEM service policies.
  • Train and coach team members on SOPs, system usage, repair order standards, and communication protocols.
  • Maintain organized documentation, customer records, and repair logs.
  • Prepare operational reports, identify trends, and recommend process improvements to enhance efficiency and service quality.
  • Act as the escalation point for complex service issues or customer concerns.
  • Assist with permit acquisition, licensing documentation, and records management.
  • Review and approve vendor invoices before forwarding to Accounts Payable.
  • Support recruitment and onboarding of new maintenance team members.
  • Occasionally assists in delivering freight to customers locally utilizing sprinter cans or Class A vehicles
  • Move and stage company equipment to proper locations, while adhering to DOT and FMCSA compliance standards
  • Perform other related duties as assigned.
Skills & Competencies
  • Highly developed organizational and people skills
  • Class 8 truck and trailer mechanical experience/knowledge
  • Good communication skills are essential, as is the ability to function within a group dynamic
  • Position requires the ability to balance multiple duties at once and a high attention to detail
  • Basic mechanical understanding of diesel mechanics and trailering equipment
  • Valid in-state driver's license
  • Basic mechanic hand tools helpful but not a necessity
  • Basic understanding of diesel repair and DOT/FMSCA compliance
  • Familiarity with parts and service management systems
  • Strong organizational skills with attention to detail
  • Effective leadership and team development abilities
Educational background / Work experience / Qualifications
  • Must possess a valid Class A Commercial Driver's License
  • High School Diploma or GED required
  • 3+ years of experience in truck/trailer maintenance or service coordination
  • 1+ year of team lead, supervisor, or mentorship experience preferred
Language Skills
  • Business fluent in English
  • Preferably good command of local language
  • Spanish proficiency is preferred
Computer Literacy
  • Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
Physical and/or Mental Requirements / Working ConditionsWhile performing the duties of this job, the employee is frequently required to stand. The employee is often required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.Work Hours and EnvironmentNormal working hours for this position are Monday - Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.For this position, the expected base pay is: $27.50- $37.25 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.DSV - Global transport and logisticsWorking at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.Start here. Go anywhereVisit and follow us on and .open/closeTeam Lead, MaintenanceMissoula

DSV