Order Processing & Data Entry Specialist
- Agawam, MA
- $20.00-22.00 per hour
- Permanent
- Full-time
Location: Agawam, MA
Pay Rate: $20 – $22 per hour
Schedule: Monday- Friday 8:00am to 4:30pmWho We Are:
At CG Family Foods, our purpose is simple: Creating Food People Love! We specialize in elevated, savory baked meals that bring comfort and quality to families everywhere. As a third-generation, family-owned company, we believe in building a workplace where people feel valued and supported.Our Core Values:
- Value each other and the work we do
- Be willing to adapt and have a can-do attitude
- Be a dependable team player
- Paid Time Off (PTO): Two weeks (10 days) per year
- Medical Insurance: Comprehensive medical plan
- Dental Insurance: Available at the employee’s expense
- Life Insurance: One year’s gross annual pay (100% company-funded)
- Supplemental Insurance: Available at the employee’s expense
- Retirement: 401(k) eligibility after one year of service, with a company match up to 4%
- Company Holidays: Nine paid holidays annually
In this role, you’ll be responsible for ensuring accuracy and efficiency in order processing, ERP data entry, and supplier coordination. You’ll play a critical part in keeping operations running smoothly by supporting purchasing, logistics, and customer service functions.Key Responsibilities:
- Data Entry (Primary Focus):
- Enter purchase orders into Great Plains (GP)/ERP system.
- Ensure accuracy and consistency across all systems.
- Process incoming customer orders, confirmations, and delivery schedules.
- Purchasing & Supplier Coordination:
- Review daily material needs; issue purchase orders.
- Expedite or delay deliveries as needed.
- Interact with suppliers for scheduling, error resolution, and credits.
- Maintain raw material compliance matrix and required documentation.
- Logistics & Customer Service:
- Follow up on purchase orders and logistics appointments.
- Communicate with customers to verify and clarify orders or shipments.
- Provide backup support to the customer service team using provided templates.
- Accounting & Administrative Support (Backup):
- Serve as backup for Accounts Payable/Receivable in ERP.
- Assist with filing, recordkeeping, and general office duties.
- Order and manage office supplies.
- Provide administrative support to the team as needed.
- 1–3 years of experience in order entry, data entry, administrative support, or a related office role.
- Strong computer literacy, with emphasis on Microsoft Excel, Outlook, and Teams.
- Familiarity with ERP systems (Great Plains preferred).
- Detail-oriented with excellent organizational skills.
- Clear, professional written and verbal communication.