Koniag Professional Solutions currently has an opening for a Senior Knowledge Manager with active TS/SCI, for the Defense Information System’s Agency (DISA).This position Will be required to report onsite at the Ft. Meade, MD location 5-days a week. Some CONUS travel in support of the Government Customer may be requiredThe successful candidate will support the Government Client with implementing knowledge management initiatives and provides a knowledge management framework to ensure the capture, harnessing and exploitation of intellectual capital. In support of the Government Client, the Knowledge Manager will develop and maintain Standard Operating Procedures (SOPs), User Guides and Knowledge Articles, Training Videos, and User Tutorials.We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.Responsibilities:
Identify the knowledge critical to the Government Customers; looking beyond technical knowledge (know-how) to strategic, business-environmental, people and other knowledge categories (know-why, know-who, etc.).
Identify the individuals in the organization with knowledge in specific areas, which are critical to the performance of the organization and enroll them in the process of managing knowledge.
Develop processes for capture, storage, validation and retrieval of knowledge; both within the organization and externally with others.
Identify and utilize data from various sources and databases and aggregates and prepares information in acceptable formats to enable and enhance strategic decisions.
Aggregate and report data reports and information for senior leadership.
Develop and coordinate knowledge management policies, processes, and tools to ensure that the staff members are collaborating and executing at a high operational tempo.
Create and Maintain Standard Operating Procedures (SOPs), User Guides and Knowledge Articles (KAs) as they pertain to Network Enterprise.
Develop, maintain and update documentation within the SharePoint Knowledge Management repository, including administration and development, such as SharePoint sites, sub-sites, libraries, and lists.
Develop instructional materials such as training videos, user guides, tutorials, and quick reference guides.
Delivers updated User Guides, to include the associated on-line help versions
Provides classroom and individual training as required
Develops training schedule(s), manages enrollment(s), and documents attendance in accordance with the Government Customer’s processes
Prompt for, and facilitate, the capture of important data points and information after significant actions.
Ensure the knowledge generated by the organization is easily visible and easily consumed for strategic decision-making.
Requirements:
10-years of related experience
Knowledge of and experience applying knowledge management principles, practices, and concepts.
Experience identifying tools and developing appropriate processes for capturing, storing, validating, and retrieving knowledge internal and external to the Client’s organization.
Experience developing knowledge management processes and procedures.
Extensive technical writing and enterprise experience to maintain SOPs, User Guides and Knowledge Articles within a Network Enterprise.
Experience developing, maintaining and updating documentation within the SharePoint Knowledge Management repository.
Experience developing instructional materials such as training videos, user guides, tutorials, and quick reference guides.
Experience using and managing a variety of collaborative technology tools (such as Sharepoint, MS Teams, Trello, Excel, ADVANA, MS tools, etc.)
Experience identifying and utilizing data from various sources and databases and aggregates and prepares information in acceptable formats for Senior Leaders.
Experience working with classified systems and environments
Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
Proven stakeholder management and effective communication strategies with clients and senior management.
Ability to take a conceptual discussion and build a presentation to convey the message to senior leaders.
Strong technical writing and documentation skills
Advanced MS Project, Word and PowerPoint skills; proficient Sharepoint, MS Teams, Excel and Outlook application skills
Education: Bachelor’s Degree in a related field.Security Pre-Requisite: To be considered, must have a CURRENT/ACTIVE TOP SECRET clearance with eligibility to obtain SCI access.Office Location and Travel:
Will be required to report onsite at the Ft. Meade, MD location 5-days a week.
Some CONUS travel in support of the Government Customer may be required
Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
