Account Representative/Customer Service Specialist to Pronotice
Ants
Daytona Beach, FL
Permanent
Full-time
2 months ago
About PronoticeAt Pronotice, we are more than just a supplier to the restaurant and food service industry; we are a strategic partner for success. Our mission is to provide top-quality supplies that not only meet the demands of our customer's business but also remain affordable and dependable. With a comprehensive range of single-use food service products, including gloves, containers, tableware, cups, lids, and various food packaging solutions, Pronotice is here to ensure that our clients are always well-equipped to excel in the fast-paced food service industry. We understand the importance of affordability in managing your operations, and that's why we deliver value without compromising on quality.About the positionPronotice is currently seeking a versatile and customer-focused individual to join our team as an Account Representative/Customer Service Specialist. In this role, you will be responsible for managing and executing inside sales activities while also providing exceptional customer service to our valued clients. The ideal candidate will possess strong sales acumen, excellent communication skills, and a passion for delivering outstanding customer experiences.Responsibilities:- Actively manage inside sales efforts, including prospecting, lead generation, and closing sales via phone and email- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for their needs and inquiries- Provide exemplary customer service by promptly addressing customer questions, concerns, and issues- Process sales orders accurately and efficiently, ensuring a seamless experience for customers from order placement to delivery- Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure customer satisfaction and drive business growth- Proactively identify opportunities to upsell or cross-sell products and services to existing customers- Maintain accurate and up-to-date records of customer interactions and transactions in CRM software- Stay informed about product offerings, industry trends, and competitive landscape to better serve customers and drive salesQualifications:- Bachelor’s degree or equivalent- Minimum of 2 years of sales experience, preferably in a sales-oriented role- Proven track record of meeting or exceeding sales targets and customer satisfaction metrics- Strong customer service skills with a focus on building and maintaining client relationships- Excellent communication skills, both verbal and written- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment- Proficiency in Microsoft OfficeIf you are a motivated and sales-centric individual with a passion for service excellence, we invite you to apply for this exciting opportunity. Join our team and play a key role in driving sales growth and delivering exceptional experiences to our valued customers.What We Offer:As we are in the early years of our journey, your role will be very important moving forward. For the right person, there will be an opportunity to grow together with Pronotice as the sales team expands. We offer a long-term career path and comprehensive medical, dental, and vision insurance.Location: Daytona BeachDiversity and Inclusion:Pronotice is deeply committed to fostering a diverse and inclusive work environment. We are proud to be an equal opportunity employer and welcome all qualified candidates, regardless of race, color, religion, sex, national origin, or any other protected status.Ready to join our journey? Apply now and explore our vision and products at www.pronoticegroup.com. Be part of the Pronotice family and help shape the future of the food service industry.If you have any questions, please contact Talent Acquisition Partner, Annie Åström, at a.astrom@vossatgroup.com.Our mission is to solve the prevailing shortage of IT-competence and thereby, play a central role within the increasing need of recruiting programmers and developers.In order to do that, our strategy is to specialize in headhunting and roles that are difficult to recruit. This has led us to develop models for how to attract and engage the right candidates. With an agile approach, solid networks and a close cooperation with our customers, we are the market leaders within recruiting tech competence and provides our customers the conditions to continue growing.