Director, Talent Acquisition
- Lehi, UT
- Permanent
- Full-time
We're looking for a dynamic Director of Talent Acquisition to lead our high-volume recruiting efforts for Customer Care, Field Service, and National Inside Sales (NIS) teams. In this role, you'll craft and implement innovative, data-driven strategies to recruit top talent, build an amazing candidate experience, and support our business as it grows! If you thrive in high-energy environments, love making data work for you, and are passionate about inclusion, we'd love to meet you.What You'll Do
- Develop and execute a high-volume recruiting strategy that aligns with business objectives for Customer Care, Field Service, and NIS.
- Leads TA Managers and oversees recruiting teams, ensuring effective, high-performing recruitment operations across their business unit.
- Deeply knowledgeable in high-volume recruitment strategies and talent branding to attract top candidates across the organization.
- Collaborate with senior leaders, including Directors and Vice Presidents, and department heads to understand workforce needs, prioritize roles, and proactively build diverse, robust candidate pipelines that support company growth and advance DE&I goals.
- Continuously improve recruiting processes by implementing automation tools and leveraging ATS and HRIS systems to streamline recruitment, reduce time-to-fill, and enhance operational efficiency.
- Establish and monitor key performance indicators (KPIs) to ensure continuous improvement and resource management.
- Drive a positive candidate journey from application to onboarding by standardizing interview processes and training hiring managers for consistent, fair, and engaging interactions.
- Enhance the company's employer brand through innovative recruitment strategies and exceptional candidate experiences.
- Lead and mentor a team of high-volume recruiters, fostering a high-performance, inclusive, and collaborative culture.
- Set performance goals, provide feedback, and create development opportunities to build skills and support professional growth.
- Build and maintain strong relationships with leaders across Customer Care, Field Service, and NIS, ensuring alignment on recruiting needs.
- Partner closely with HR, Operations, and Learning & Development teams to synchronize recruitment with workforce planning and talent development initiatives.
- Utilize data analytics to guide recruiting strategies, identify process improvements, and ensure alignment with organizational goals.
- Regularly present hiring metrics and strategic updates to senior leadership, driving a data-focused culture to continuously enhance performance and recruitment outcomes.
- Bachelor's degree in HR, Business, or related field, with 10+ years in talent acquisition, including 5+ in high-volume recruiting.
- Proven experience in managing and developing recruitment teams in high-growth, multi-functional settings.
- Strong background with ATS (SuccessFactors )systems, with a focus on automation and efficiency for high-volume hiring.
- Expertise in data analysis to guide strategies and optimize recruiting outcomes.
- A knack for thriving in fast-paced environments and proactively solving challenges.
- Ability to engage and influence across all levels, making complex information easy to understand.
- Hybrid Work Schedule: Join us in the office Monday to Thursday, with the option to work remotely on Fridays!
- Travel: Occasional travel may be needed for recruitment events and team meetings.
- Location: This position requires the candidate to be based in Utah and work on-site at our Lehi, Utah office.