Executive Director - Assisted Living

• Assures implementation of policies and procedures relating to Resident care.
• Supervises and assists in provision of all Resident services, including the coordination of those provided by independently contracted ancillary health care providers as requested by Residents and families.
• Conducts assessments, negotiates service plans, develops service schedules, and updates service information as indicates by Resident need.
• Ensures that Residents are appropriately assessed on a timely basis and charged in accordance with that assessment.
• Assists Residents to participate in self-governance activity through Resident council and committee meetings.
• Acts as an advocate for Residents and maintains communication with designated agents as requested and required.
• Assures quality of Resident services.
• Assures a high degree of customer satisfaction at residence. Promptly investigates complaints and reports findings and appropriate recommendation to the President of SSL Management Company. Ensures follow-up communication occurs to complainant and that substantiated complaints are resolved to reasonable satisfaction of complainant.
• Ensures compliance with all rules and regulations related to Resident care (i.e., HIPAA, State Regulations and OSHA, etc.).
• Maintains a professional demeanor with all Residents and their loved ones.
• Employee Partner Administration
• Recruits, interviews, hires, supervises, evaluates, and disciplines community Employee Partners.
• Assures the availability of qualified, appropriately trained community Employee Partners.
• Supervises and assists in orientation and training of community Employee Partners.
• Coordinates and assists in administration of wages/benefits for community Employee Partners, assures accuracy of Employee Partner records and approves payment for work performed.
• Assures Employee Partners’ adherence to all policies and procedures, all work, safety, and administrative rules.
• Ensures compliance with all rules and regulations related to Employee Partners (i.e., OSHA, Wage & Hours, FMLA, etc.).
• Promotes the company’s mission and philosophy.
• Maintains a professional demeanor with all Employee Partners.
• Sales/Marketing
• Develops and implements sales/marketing plans with President of SSL Management Company and Sales Team to accomplish occupancy targets.
• Develops and maintains a favorable public image; participates in community organizations for the promotion of the community and SSL.
• Provides external marketing efforts on a weekly basis.
• Meets sales/marketing goals or adjusts sales plans accordingly to accomplish occupancy targets.
• Property Management
• Coordinates community, Resident units, common areas, and adjacent grounds with Maintenance Director.
• Financial Responsibility
• Operates with resources provided, assures income and expenses are controlled using annual budget projections.
• Assures all financial records are properly maintained.
• Participates in the development of an annual budget.
• Assures that Resident invoices are delivered, and the residence’s accounts receivables are collected on a timely, consistent basis.
• Administrative Responsibility
• Administrates, coordinates, and directs all activities in accordance with policies and procedures.
• Assures safety and security of community’s contents and inhabitants (Residents, Employee Partners, and visitors).
• Assures proper use of equipment/supplies.
• Maintains and provides all data as requested, required.
• Will be on call; arranges appropriate coverage when absent from community or unavailable to respond to emergencies.
• Performs other duties as assigned or required.
• Assures that adverse findings by company Quality reviews or state surveyors are promptly corrected and remain in compliance.

• Ability to communicate and work with all levels of the company’s Employee Partners effectively.
• Ability to recognize and communicate problems appropriately.
• Ability to relate to the public, Residents, families, Employee Partners, and other professionals appropriately.
• Ability to maintain accurate records and provide information as requested and required.
• Ability to communicate proficiently in English, verbally and in writing.
• Ability to work flexible hours to meet requirements of the job and be on call.
• Ability to lift up to 50 pounds, 30 pounds regularly.
• Maintains car in good working order, current driver’s license in good standing and auto insurance meeting company minimums is current.
• CPR certified.
• Ability to teach/train others effectively.

Trustwell Living at Miller Place