Customer Service Representative (In-Store)

Emish Market LLC

  • Tacoma, WA
  • $20.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Emish Market, located in Fife, WA, is a Ukrainian grocery store offering a wide selection of imported goods from Ukraine and other European countries. We also feature a full-service café, bakery, and meat department, serving freshly made Ukrainian dishes, sweet pastries, and specialty meats, providing a unique shopping experience for our customers.We are currently seeking a courteous and solution-oriented Customer Service Representative to join our in-store team. The ideal candidate is a people-person who enjoys helping others, solving problems, and creating a positive shopping experience. If you thrive in a fast-paced retail environment and have a passion for community-centered service, we welcome your application.Work Schedule: Wednesday - Sunday, 11am - 7:30pm (with 30-minute lunch)Pay Range: starting $20 per hour and up depending on experienceBenefits:
  • 1 hour of paid sick leave for every 40 hours worked
  • $2 extra per hour worked on Sundays
  • 1 week paid vacation after 1 year, 2 weeks after 2 years
Responsibilities:
  • Greet customers and assist them with inquiries, returns, and general store navigation
  • Resolve customer complaints in a calm, helpful manner
  • Coordinate with store departments to address customer needs efficiently
  • Maintain a clean and welcoming customer service area
  • Restock promotional materials, forms, and customer service supplies
  • Handle occasional cashier duties as needed
  • Uphold store policies and support loss prevention efforts
Required Qualifications:
  • Minimum 1 year of experience in customer service, retail, or a related field
  • Strong communication, problem-solving, and interpersonal skills
  • Friendly demeanor and professional appearance
  • Ability to multitask and stay composed in busy situations
  • Comfort using POS and basic computer systems
  • Fluency in Ukrainian language is preferred but not required
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Emish Market LLC